Founding Account Manager

About the role

Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
Interview executives and extract insights to shape positioning, messaging, and narratives
Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
Add final human-layer taste and polish to ensure content quality, voice, and performance
Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
Ensure best in class GRR and NRR via renewals and expansions
Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant.

Responsibilities

• Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
• Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
• Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
• Translate customer business goals into ever-evolving GTM strategy and LinkedIn content strategy to maximize customer revenue
• Interview executives and extract insights to shape positioning, messaging, and narratives
• Use Virio’s AI-powered systems to generate high-quality LinkedIn content at scale
• Add final human-layer taste and polish to ensure content quality, voice, and performance
• Ensure customers see consistent progress, outcomes, and ROI through LinkedIn channel and GTM as a whole through partnership with Virio
• Ensure best in class GRR and NRR via renewals and expansions
• Find creative solutions to drive revenue for your clients businesses and make Virio indispensable - assist with outbound LinkedIn messages to ICPs who engage, find conferences/podcasts/webinars for the founder/Face of Content to speak at, coordinate successful launches, etc. like a valuable GTM partner/consultant

Requirements

Mid-market to enterprise account management
Experience managing complex B2B accounts across mid-market to enterprise segments
Executive presence & communication
Strong, credible communication skills with the ability to persuade, lead and engage senior executives
Unstructured environment comfort
Comfortable operating effectively in fast-moving, lightly structured environments
B2B marketing & GTM fluency
Strategic understanding of B2B marketing, content, and demand generation
Content and storytelling instincts
Ability to translate raw ideas into clear, high-impact narratives
AI-native execution
Comfortable using AI tools to scale workflows and output
Operational organization
Highly organized and detail-oriented with consistent follow-through
Execution-first ownership
Bias toward action with strong ownership over outcomes - we often say we’re “willing to run through walls for our customers”

Qualifications

High agency & proactivity
Takes initiative and moves forward without waiting for perfect process
Startup intensity comfort
Comfortable operating amid real startup chaos and pace
Executive calm & credibility
Calm, clear, and trusted in interactions with senior executives
Low ego & accountability
Takes full ownership and accountability for outcomes
Customer impact motivation
Driven by customer outcomes and long-term relationship building

Skills

Mid-market to enterprise account management
Executive presence & communication
B2B marketing & GTM fluency
Content and storytelling instincts
AI-native execution
Operational organization
Execution-first ownership

Benefits

• Work directly with the CEO
• Competitive total compensation aligned to impact and ownership
• Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
• 100 percent paid medical, dental, and vision insurance
• 401(k) plan
• Monthly wellness and meals stipend ($1k)
• Relocation support for San Francisco
• Company-wide annual off-sites
• In-person culture with deep collaboration and shared standards

Pay

$150K - $200K base + $25K - $50K cash bonus + top of market equity

Schedule

This is a full-time, on-site role based in San Francisco. We do not offer hybrid or remote positions.