Founding Account Manager

Why Dealops?

AI's transforming how companies price, sell and scale. The shift towards outcome-based, usage-based, and hybrid pricing models has unlocked a $25B+ market, demanding smarter solutions across pricing, deal execution, and sales compensation.

As our Founding Account Manager

• Owning the post-sale relationship with the most innovative AI and enterprise software companies building on Dealops
• Ensuring customers are successful, sticky, and growing
• Writing the playbook for onboarding, QBRs, and expansion
• Partnering directly with the CEO and GTM lead to define world-class account management
• Building the foundation for how we retain and grow revenue as we scale

What you'll own

• Build the AM playbook: Codify what works, onboarding flows, expansion triggers, health scoring, renewal motions, into repeatable systems the team will scale on.
• Deepen customer relationships: Become the trusted advisor to Heads of Pricing, RevOps, and Finance leaders.
• Run QBRs, executive check-ins, and health reviews that keep Dealops embedded in how they operate.
• Drive expansion: Identify whitespace across usage, teams, and use cases. Build the upsell and cross-sell motion that grows accounts from first contract to enterprise-wide deployment.
• Collaborate deeply: Work hand-in-hand with GTM, Product, and Engineering to close expansion deals, resolve issues fast, and turn customer feedback into roadmap bets.

What Makes You a Fit

• 3–5 years in a client-facing role such as Account Management, Customer Success, or post-sale ownership at a fast-growing B2B SaaS or AI startup
• Proven track record owning retention and expansion, carrying a renewal or NRR/quota number and hitting it
• Experience growing mid-market or enterprise accounts and navigating multi-stakeholder relationships across RevOps, Finance, and Sales
• Exceptional business intuition and the ability to connect product capabilities to customer outcomes
• Excited by the ambiguity and pace of early-stage environments; you thrive when building from zero

We Offer

• Competitive salary + early stage equity
• Medical, dental, vision
• Unlimited PTO (really)
• Daily team lunch & snacks