Founding Account Executive
Phonely · Salt Lake City, UT · 8 mo ago
HybridBusiness Development$160k–$250k/yrFull-time
About the role
This role is for an Account Executive who can own revenue end-to-end and bring a meaningful network of buyers who run or rely on call centers.
Responsibilities
- Own a quota and full-cycle deals from first meeting through close
- SOURCE pipeline through your network plus targeted outbound, with a focus on call center heavy operators
- Lead discovery around call flows, booking rules, transfers, QA, compliance constraints, and success metrics
- Build champions and multi-thread across Ops, Rev, CX, and technical stakeholders
- Drive a structured deal process: mutual action plans, evaluation criteria, ROI, security, and procurement
- PARTNER with Solutions and Customer Success to scope pilots and align on success criteria before signature
- Maintain accurate pipeline hygiene and forecasting
- Capture product feedback and market intel and loop it back to leadership
Requirements
- Five or more years of closing experience (mid-market and or enterprise)
- A demonstrable book of business: relationships with operators and executives at organizations that run or heavily use call centers
- Experience selling into at least one of: insurance, home services, pay per call, BPOs, lead gen, or other high volume phone driven businesses
- Strong discovery and executive communication, you can speak outcomes, not features
- Comfortable with technical topics at a practical level (integrations, CRMs, call routing, data flows) without needing to be an engineer
- High ownership, strong follow-up, and consistent deal control
- Existing relationships with call center leaders, heads of CX, heads of sales ops, lead gen owners, or BPO leadership
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, HubSpot
- Prior experience selling call center services, telecom, CCaaS, dialers, QA, WFM, or lead gen products
Qualifications
- Five or more years of closing experience (mid-market and or enterprise)
- A demonstrable book of business: relationships with operators and executives at organizations that run or heavily use call centers
- Experience selling into at least one of: insurance, home services, pay per call, BPOs, lead gen, or other high volume phone driven businesses
- Strong discovery and executive communication, you can speak outcomes, not features
- Comfortable with technical topics at a practical level (integrations, CRMs, call routing, data flows) without needing to be an engineer
- High ownership, strong follow-up, and consistent deal control
- Existing relationships with call center leaders, heads of CX, heads of sales ops, lead gen owners, or BPO leadership
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, HubSpot
- Prior experience selling call center services, telecom, CCaaS, dialers, QA, WFM, or lead gen products
Skills
- Strong discovery and executive communication, you can speak outcomes, not features
- Comfortable with technical topics at a practical level (integrations, CRMs, call routing, data flows) without needing to be an engineer
- Existing relationships with call center leaders, heads of CX, heads of sales ops, lead gen owners, or BPO leadership
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, HubSpot
- Prior experience selling call center services, telecom, CCaaS, dialers, QA, WFM, or lead gen products
Benefits
- Direct access to leadership
- Real ownership over revenue
- Meaningful input into go-to-market
Pay
$160K - $250K
Schedule
Remote (US)