Forward Deployed Product Manager

About the role

Doss is building an Operations Cloud designed for physical product businesses. The platform automates key business functions such as procurement, inventory, orders, fulfillment, and finance, replacing traditional spreadsheets and complex enterprise resource planning (ERP) systems.

The company has raised a $55M Series B round, co-led by Madrona and Premji Invest, with participation from other notable investors like Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC. Doss is trusted by fast-growing companies to streamline their operations efficiently.

Responsibilities

• Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live
• Conduct cross-functional deep dives across client organizations to map business processes and surface requirements, and identify the right solution architecture
• Translate complex operational and financial workflows into data models, product configurations, and integrations on the Doss platform
• Build new product capabilities within Doss to support enterprise-scale deployments and extend the platform
• Collaborate with technical teams on integrations and data migrations
• Own client relationships at the operator and director level; support senior-led executive relationships and escalations
• Drive retention and expansion by turning successful implementations into client advocacy
• Use AI tooling actively and fluently across your workflow and contribute to automation initiatives that improve how the team delivers

Requirements

• 4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required
• A systems thinker who can traverse interconnected people, process, and technology; you can untangle complex problems and put them back together with clarity
• High-intensity by genuine preference; you've operated in fast-moving environments (startups, consulting, finance) and that's where you do your best work
• Technical from first principles; you can work through hard engineering and logic problems intuitively, not by memorization
• Strong analytical mindset; SQL experience is a plus
• Fluent with AI tools and excited about applying them to real operational problems

Qualifications

• Executive presence and communication skills that hold up in client-facing environments at the director level and above

Skills

• Systems thinking
• Client relationship management
• Technical problem-solving
• AI tool proficiency

Benefits

• Competitive salary + meaningful equity
• 100% coverage for individuals
• Premium medical, dental & vision coverage
• 401(k), immediate eligibility
• Lunch in-office 5 days/week (and dinner when needed)
• Flexible/unlimited PTO
• Commuter (BART/MUNI/CalTrain) and equipment stipends
• Wellness & Fitness stipend
• Generous parental leave
• Relocation assistance available

Pay

Competitive salary + meaningful equity

Schedule

Full-time