Forward Deployed Product Manager

DOSS · San Francisco, CA · 1 wk ago

On-siteMarketing$120k–$150k/yrFull-time

About the role

The Forward Deployed Services team is the core engine of DOSS and the success of our customers. This unique role sits at the intersection of product, data, operations, implementation, and customer partnership. The team is responsible for the entire post-sales product operations and implementation lifecycle.

Responsibilities

Support e2e ERP lifecycle process and success for 1-2 of our bigger clients
Build new product capabilities/solutions within the DOSS ERP platform
Contribute to best practices and process improvements across the team
Translate process flows into product design and configuration within the DOSS platform
Collaborate with technical teams on integrations and data migrations required for successful implementations
Support UAT, training, and go-live support, and build relationships with clients to drive retention and potentially upsell
Contribute to initiatives to drive improvements in DOSS product and customer lifecycle processes via automation and AI

Requirements

Hands-on ERP implementation experience is required. Our current team comes from a mix of business and technical backgrounds.

Qualifications

2+ years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company - ERP experience not required (though if you have experience in that its a plus)
Systems Thinker
High-Intensity
Technical from 1st Principles
Intellectual Firepower
Strong analytical mindset; experience with SQL is a plus (but not required)

Skills

Not specified

Benefits

Competitive salary + meaningful equity
100% Coverage for individuals Premium medical, dental & vision coverage
401(k), immediate eligibility
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available

Pay

$120K - $150K

Schedule