Forward Deployed Product Manager – AI

About the role

At Iterative Health, you will work cross-functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This role sits at the intersection of product, engineering, and operations.

Responsibilities

• Work closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production.
• Partner with internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation.
• Translate complex operational challenges into well-defined AI solutions with measurable business outcomes.
• Design, prototype, and deploy AI-powered workflows and agent systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure.
• Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization.
• Evaluate AI performance against operational, quality, and business outcomes.
• Work with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability.
• Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities.
• Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy.
• Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards.
• Occasionally travel to business units, research sites, and company offices as needed (estimated less than 15%).

Requirements

The ideal candidate combines strong product instincts with technical fluency and a builder mentality. You are equally comfortable sitting alongside a clinical operator to understand a workflow as you are working with engineers and AI tooling to bring a solution to life.

Qualifications

• 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems.
• Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation.
• Strong technical fluency with modern AI development workflows and tooling.
• Experience collaborating directly with end users to understand business problems and translate them into scalable solutions.
• Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation.
• Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences.
• Demonstrated ownership mindset and bias toward action.

Skills

• Strong judgment about where AI adds value and where traditional solutions may be more appropriate.
• Energized by building and deploying solutions that create immediate impact for users.
• Comfortable moving between strategy, execution, and hands-on problem solving.

Benefits

• Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office.
• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health.
• Mental health and wellness support through Spring Health.
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health.
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years.
• 401(k) program with a company match of up to 3% (up to $3,000 annually).
• Weekly in-office lunch benefit every Tuesday.
• Annual wellness and professional development stipend to support your health and growth.
• And more!