Forward Deployed Product Manager – AI

About the role

As a Forward Deployed AI Product Manager at Iterative Health, you will work cross-functionally to identify, build, and deploy AI-powered solutions that transform how clinical research operations are executed. This is a highly hands-on role that sits at the intersection of product, engineering, and operations. You will partner closely with end users to understand their workflows, identify opportunities where AI can create meaningful leverage, rapidly prototype solutions, and deploy them into production.

Responsibilities

• Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation
• Translate complex operational challenges into well-defined AI solutions with measurable business outcomes
• Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure
• Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization
• Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes
• Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability
• Work through the operational and technical details required to move solutions from proof-of-concept to production
• Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities
• Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy
• Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards

Requirements

Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office

Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health

Mental health and wellness support through Spring Health

Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health

Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years

401(k) program with a company match of up to 3% (up to $3,000 annually)

Weekly in-office lunch benefit every Tuesday

100% company-paid short-term and long-term disability coverage

Annual wellness and professional development stipend to support your health and growth

Qualifications

• 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems
• Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation
• Strong technical fluency with modern AI development workflows and tooling
• Experience collaborating directly with end users to understand business problems and translate them into scalable solutions
• Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation
• Able to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction
• Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences
• Demonstrated ownership mindset and bias toward action

Skills

• Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services) is preferred
• Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI) is preferred
• Interest in growing toward a senior product role over time — this role is designed as a natural bridge
• Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling is preferred
• Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP) is preferred
• Experience working with messy, real-world data and turning it into something useful without pretending it's clean is preferred

Benefits

• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
• Mental health and wellness support through Spring Health
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
• 401(k) program with a company match of up to 3% (up to $3,000 annually)
• Weekly in-office lunch benefit every Tuesday
• 100% company-paid short-term and long-term disability coverage
• Annual wellness and professional development stipend to support your health and growth

Pay

New York pay range: $170,000 - $250,000 USD

Schedule

Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office