Product Manager - AI Deployment

About the role

This is not a supporting role. You'll drive how AI gets deployed across Conduit — designing, testing, and shipping the agents and features that automate the operational guts of post-acute care: prior authorization, eligibility, benefit checks, document extraction, and claims. You'll do real product work, but the center of gravity is AI: turning messy, manual healthcare workflows into systems that run themselves. You'll work across operations and engineering with real autonomy and a high bar.

Responsibilities

• End-to-end AI deployments — design, test, and roll out browser/phone agents and document extraction (OCR + agentic AI) that automate authorization, verification, and intake workflows
• Workflow-to-spec translation — turn complex payer and clinical workflows into clear technical specs the AI can execute
• Output quality — measure accuracy, find where deployments fail, and drive them toward reliability ruthlessly
• Playbooks — document prompt and deployment strategies so they're reproducible and scale across states and payers
• The AI roadmap — prioritize, defend, and execute with conviction
• Metrics — define what "working" means and prove it

Requirements

• 4+ years in product, ops, or deployment roles — with meaningful time shipping AI/automation into production
• AI-native: you build, prototype, and debug with AI, and you're skeptical of any process that doesn't
• You think in workflows and behavioral data — and you know when the data is lying to you
• You think critically about ambiguous problems and propose structured solutions
• Comfortable with high ownership and minimal guardrails — you don't wait to be told what to prioritize

Qualifications

• Bonus: healthtech or insurance workflows; Python or SQL

Skills

• Product, operations, or deployment experience with meaningful AI/automation shipping
• Strong understanding of AI and its limitations
• Experience working with complex workflows and behavioral data
• Ability to think critically and propose structured solutions
• High level of autonomy and comfort with minimal guardrails

Benefits

Competitive salary + meaningful equity

Schedule

Hybrid, Union Square NYC (3 days/week)

Pay

Unlimited PTO + 9 company holidays

Full benefits

Includes comprehensive health, dental, vision, and retirement plans