Forward Deployed Engineering Manager

About the role

This role starts in post-sales, focusing on onboarding, architecture "get well" engagements, and helping customers adopt new development patterns. Over time, this leader will help define how forward deployed engineering should work at Coder and how adjacent roles, such as CSMs and TAMs, evolve in an AI-augmented operating model.

Responsibilities

• Build Coder’s Forward Deployed Engineering program inside Customer Solutions
• Own the first wave of post-sales patterns, especially onboarding and customer "get well" motions
• Help customers implement both the technical and organizational changes required to adopt agentic development workflows
• Partner with the Field CTO and Customer Solutions leadership to align strategy, customer feedback, and execution
• Use customer signals, product feedback, and operational data to improve onboarding quality, health outcomes, and expansion readiness
• Develop repeatable patterns that can scale across customer segments with different levels of complexity
• Contribute to hiring and team formation, with an expectation that this function grows further by year-end

Requirements

You’ve led or helped build technical customer-facing teams such as professional services, forward deployed engineering, solution architecture, or implementation

You like operating as both a builder and a leader

You can work directly with customers while also designing the systems, patterns, and operating model behind the work

You’re comfortable with ambiguity and energized by defining a new category of work rather than inheriting a finished playbook

You care about customer outcomes, product feedback loops, and practical organizational change

You have enough technical depth to engage credibly with cloud-native platforms, developer workflows, and AI-enabled development practices

Qualifications

Bonus tacos if you have:

• Experience with Terraform, platform engineering, developer infrastructure, or cloud development environments
• Experience in regulated or large enterprise environments
• Experience introducing new operating models across post-sales or go-to-market teams

Skills

You are comfortable working directly with customers while also designing the systems, patterns, and operating model behind the work

You are comfortable with ambiguity and energized by defining a new category of work rather than inheriting a finished playbook

You care about customer outcomes, product feedback loops, and practical organizational change

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

About Coder

Coder is an AI software development company leading the future of autonomous coding. We empower teams to build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. Our mission is to make agentic AI a safe, trusted, and integral part of every software development lifecycle. Our self-hosted AI Development Environment is the foundation for deploying agentic AI in the enterprise. It provides a secure, standardized, and governed workspace to deploy autonomous coding agents alongside human developers, accelerating innovation while maintaining control and compliance. Coder's isolated, policy-driven environments improve productivity, cut cloud costs, and reduce data risks. Developers transition to AI at their own pace using their own tools. Platform and security teams can govern, audit, and manage a great developer experience at scale.

Interview process

We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process

• Not permitted: Using AI assistance during conversational interviews.
• Permitted: Using AI tooling for take-home assessments.

Your submission will not be penalized for using AI as long as it is done honestly.

Equal Opportunity Employer

Coder is a proud Equal Opportunity Employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.