Forward Deployed Engineer - Healthcare

About The Role

We’re seeking an experienced engineer to deploy enterprise-grade AI solutions, focusing on Retrieval-Augmented Generation (RAG) pipelines and large language model (LLM) workflows. This role is vital to expanding our reach with strategic healthcare accounts, especially across provider, payer, and adjacent healthcare sectors.

Role Overview

You will integrate large language models into healthcare enterprise operations, working with strategic accounts to align solutions and technical approaches. Using the StackAI platform, you’ll partner with clients to co-design solutions for operational and clinical-adjacent workflows. We’re looking for someone with experience in the payer/provider space, including EHR integrations, claims processing, and working with PHI securely.

Responsibilities

• Optimize and support solutions within strategic healthcare accounts on the StackAI platform
• Work directly with payer, provider, and healthcare customers to understand workflows, systems, and implementation requirements
• Design and deploy AI workflows for use cases such as claims processing, prior authorization, clinical documentation, patient operations, and knowledge retrieval
• Support integrations with EHRs, healthcare data systems, APIs, and enterprise tools
• Help customers build solutions that account for PHI, HIPAA, access controls, and auditability requirements
• Map requirements and relationships within target customer organizations
• Pursue opportunities and provide feedback on go-to-market strategy for healthcare accounts
• Contribute directly to the StackAI codebase, translating customer feedback into platform improvements across the Python backend and React/Next.js TypeScript frontend
• Write proposals, pitch stakeholders, and lead product demos
• Evangelize StackAI at enterprise events and customer meetings

Requirements

• 3+ years of experience in data science, software development, solutions engineering, or generative AI
• Experience working with strategic enterprise accounts, preferably in healthcare
• Experience in the payer/provider space, especially with EHR integrations, claims workflows, revenue cycle, or payer/provider operations
• Familiarity with handling PHI and sensitive healthcare data in production environments
• Expertise in AI/ML, RAG pipelines, LLM workflows, and enterprise data analytics
• Strong communication skills and ability to work across technical and business stakeholders
• Eagerness to build in a fast-paced environment
• Ability to travel 10–20% of the time

Preferred Qualifications

• Experience with healthcare interoperability standards such as FHIR, HL7, X12, or EDI
• Experience with provider or payer platforms such as Epic, Cerner, athenahealth, or similar systems
• Background in life sciences or medical devices
• Familiarity with workflows such as CAPA, complaint handling, quality systems, or regulatory documentation