Forward Deployed Engineer

About The Role You are the person who walks into a customer's operation, figures out how a messy real-world process actually works, and rebuilds it on Rapidfolio. Some of that is engineering. Most of it is problem-solving, judgment, persistence, and knowing which questions to ask. We weigh all of those equally. If your favorite part of the job is the clean codebase and you would rather not talk to a customer, this is not your role. If you like owning a hard problem all the way to a real business outcome, keep reading. Responsibilities Embed with a customer's compliance, operations, risk, and fraud teams to map how a process really runs: the edge cases, exceptions, and tribal knowledge that never made it into the SOP.Translate that work into Rapidfolio workflows, and stand behind the accuracy, reliability, and audit quality of what you ship.Take a deployment from first conversation to full production: pilot, iterate, earn trust, and expand.Work across the customer's organization, from the analyst running the queue to the compliance officer signing off to the executive funding the project.Handle workflows that matter in financial services, including KYC/KYB, sanctions and watchlist screening, underwriting, disputes and chargebacks, reconciliation, and account reviews.Notice what is repeatable across deployments and feed those patterns back so the platform gets stronger.Stay in the account after go-live, find the next process worth automating, and grow it. What We're Looking For 2+ years of building and shipping real software in production.Time spent in financial services, fintech, or another regulated industry.Enough engineering depth to design something robust, plus the instinct to keep it simple.Comfort with ambiguity. You can walk into an undocumented process and leave with a plan.Genuine interest in the people side: discovery calls, stakeholder trust, and reading a room.An ownership reflex. When a deployment is stuck, you are the one who unsticks it.Clear communication with engineers and non-technical operators. Things That Help These are useful, but not required. Hands-on familiarity with compliance or back-office work: AML, KYC/KYB, OFAC/sanctions, underwriting, fraud, or reconciliation.Experience in a customer-facing role such as sales engineering, solutions, product, or consulting.You have founded something, or operated like a founder. Why Rapidfolio We are on a mission to overhaul how banks and fintechs operate.Backed by Y Combinator.In-person in San Francisco, CA.Talent-dense team that moves fast, with quality.Competitive salary and benefits, with meaningful equity upside.