Forward Deployed Engineer, AI Labs

About The Role

Build and ship production-grade AI products end-to-end - owning everything from problem framing and data pipeline design through to deployment and iteration in live environments.

• Work closely with our customers in a forward-deployed manner to deeply understand problems and constraints and iterate quickly on scalable agentic solutions.
• Lead technical scoping workshops, directly interfacing with city leaders to solve challenging local problems with agentic workflows.
• Work across a fast-moving and varied roadmap, contributing to intelligent tooling involving data consolidation, predictive modelling, real-time decision-making, and LLM-powered experiences.
• Collaborate directly with product, data science, and operations teams to identify and prioritize the highest-impact AI opportunities across the business.
• Write clean, scalable backend and frontend code that powers AI-driven features - designing APIs, managing data flows, and ensuring your systems perform reliably at scale.
• Help shape the technical culture of AI Labs from the ground up - contributing to how the team builds, reviews, ships, and iterates.
• Stay close to the frontier of AI development and bring new ideas, tools, and approaches into the team proactively.

About You

• You have 5+ years of hands-on experience building full stack applications - with a track record of owning features end-to-end rather than working in isolation on models or research.
• You have 3+ years of working with AI tools and/or building AI powered products.
• You have deep expertise across the AI stack - including LLMs, predictive modelling, and the data infrastructure required to support them in real-world environments.
• You're a strong backend engineer at your core - comfortable designing scalable APIs, working with distributed systems, and writing code that is clean, maintainable, and built to last.
• You're energized by ambiguity and early-stage environments - you don't need everything to be defined to do great work, and you take ownership without being asked.
• You bring the communication skills to work cross-functionally and the intellectual curiosity to keep pushing the boundaries of what's possible with AI.
• You thrive when working directly with users and customers, and are comfortable with travel to collaborate on-site.

Compensation And Benefits (US Only)

Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.

Salary Range: $160,000 - $220,000

• Free medical plans
• 401K matching
• Catered lunch on Wednesdays
• Many other perks