Forward Deployed AI Engineer

TENEX is an AI-native, automation-first Managed Detection and Response (MDR) provider. We help organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team consists of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors such as Crosspoint Capital Partners, Shield Capital, DTCP, Deepwork Capital, and the Florida Opportunity Fund, we are rapidly growing and seeking top talent to join our mission.

About the Role

As a Forward Deployed Engineer at TENEX, you are a customer-embedded problem solver. You work directly within strategic customer accounts to identify challenges and build solutions—combining AI, data, and security expertise to ship impactful results. Your work feeds back into the broader TENEX platform, benefiting all customers.

Responsibilities

• Embed directly within assigned customer accounts to deeply understand their environment, workflows, and security challenges.
• Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship—moving from problem identification to working solution with a bias toward action.
• Build custom solutions tailored to customer needs, including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions.
• Apply combined expertise across AI, data, and security to solve problems that off-the-shelf tools cannot address.
• Document solutions thoroughly so they can be reviewed, refined, and offered to other customers across the platform.
• Continuously identify and surface new problem areas, data opportunities, and intelligence gaps encountered during customer engagements—feeding these discoveries into the AI & Data Science function.
• Collaborate closely with the AI & Data Science function, surfacing cross-customer intelligence needs directly from engagements.
• Maintain strong working relationships with customer technical stakeholders throughout the engagement.
• Manage multiple active customer accounts concurrently, maintaining deep focus and high-quality output across each engagement.
• Escalate blockers or account risks to the Director or Staff-level engineers when appropriate.

Requirements

Technical & Industry Expertise

• 3+ years in software engineering, security engineering, or a technical customer-facing role.
• Strong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.).
• Experience working directly with customers to solve complex technical problems.
• Familiarity with AI/ML tooling, data pipelines, or data engineering concepts.
• Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security.
• Ability to rapidly prototype and ship working solutions in ambiguous, fast-changing environments.
• Strong technical documentation skills—you write things down so they can scale.

Soft Skills

• Strong problem-solving and troubleshooting skills with a bias toward action.
• Excellent customer-facing communication and collaboration abilities.
• Ability to thrive in a fast-paced, high-performance startup environment.
• Passion for cybersecurity, automation, and continuous improvement.

Education & Certifications

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience).
• Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus.

Benefits

• Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms.
• Collaborate with a talented and innovative team focused on continuously improving security operations.
• Competitive salary and benefits package.
• A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering.
• Be part of building something new—TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale.