Fort Mill Breast Screening - Site Manager I / Mammography Technologist

Position Summary

This Site Manager I position oversees and actively participates in the day-to-day operations of the assigned outpatient facility. Key responsibilities include:

• Monitoring and proactively addressing employee, patient, and physician matters and concerns
• Ensuring compliance with physician and technologist protocols, patient procedures, quality control, and regulatory issues
• Ordering supplies, managing timekeeping for permanent staff, conducting evaluations, and fostering positive relationships with referring offices
• Resolving conflicts and promoting excellent customer service
• Covering clinical technologist duties when not performing administrative leadership functions

Essential Duties and Responsibilities

As a mammography technologist, essential clinical duties include:

• Gathering previous images, paperwork, and questionnaires provided by the patient
• Scheduling patients for the correct exams
• Evaluating and obtaining images of patients before sending them to the radiologist
• Tracking patient files and assisting in the retrieval of prior outside studies

Additionally, clinical duties as a Site Manager include:

• Interviewing/hiring, onboarding, training, coaching, and developing staff
• Performing performance evaluations for all site staff
• Maintaining clinical operational performance metrics such as volumes, scheduling, quality, and patient engagement
• Collaborating with scheduling supervisors, schedulers, and referring physicians to resolve issues and concerns
• Managing staffing needs for expansion and creating flexible work schedules
• Managing timekeeping for direct reports, including inputting missed punches, making time adjustments, and approving PTO
• Monitoring and tracking overtime, attendance, and timekeeping
• Providing staffing hours for the front desk on a monthly basis
• Overseeing the orientation of new Mamm Tech hires and coaching/retraining employees
• Communicating regularly with staff and encouraging suggestions for improving patient care and the work environment
• Ensuring proper equipment maintenance and availability of necessary supplies

Qualifications

• Education/Licensing/Certification: Junior College/Associate Degree in Radiologic Technology; Associate Degree preferred; ARRT/CPR
• Experience: 1+ years of Mammography, healthcare management, and diagnostic training (optional)
• Knowledge: Anatomic knowledge of breast tissue pattern and related structures, radiographic technique and positioning, ultrasound positioning and anatomy (if stationed at a diagnostic site), clinical site procedure and workflow, and knowledge of departmental needs for smooth day-to-day operations
• Skills: Computer literacy, reading and interpreting medical reports, presenting pertinent information, excellent communication and customer service skills, excellent time management and organizational skills, self-motivation, ability to multi-task, detail orientation, confidentiality, willingness to work in a fast-paced environment, walking and standing for long periods, lifting up to 25 lbs, radiation, infectious disease, bloodborne pathogens, overtime as needed, work outside of normal M-F business hours as needed

Benefits

• Competitive base salary
• Comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, Paid Time Off, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings

About the Role

Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care since 1970. We serve NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members, 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first – solidified through collaborative teamwork and quality-driven, customer-focused services. Charlotte Radiology values each individual's unique perspectives and is committed to a diverse and inclusive team of experts invested in delivering exceptional care to our patients.

Pay

Charlotte Radiology offers competitive base salary.

Schedule

Charlotte Radiology offers flexible work schedules.