Forklift Technician

Job Type: Full-time

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Through a nationwide network of technicians, engineers, and support teams, Concentric understands and prioritizes the unique needs of each customer to maximize uptime, improve operational efficiency, and maintain infrastructure. We provide reliable, scalable solutions that support data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission‑critical environments across America.

Job Summary

The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

Responsibilities

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis, and research potential warranty, rework, and repetitive repairs using historical equipment data available through the Field Connect service platform.
• Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.
• Consider relative costs and benefits of potential actions to choose the most appropriate course of action.
• Perform equipment audits per the PM Planning tools schedule in Field Connect service platform.
• Provide information to supervisor, co‑workers, and subordinates by phone, in writing, e‑mail, or in person.
• Timely and accurate completion of all work orders and service records per the Concentric time standard.
• Maintain accurate and timely entry of work hours in Paylocity time‑keeping platform.
• Adhere to all safety requirements set by customers and Concentric; keep work areas safe, clean, and organized daily.
• Complete safety training modules on schedule.
• Other duties as assigned by supervisor.

Requirements

• Strong equipment repair, mechanical and/or electrical skills.
• Minimum of 5 years proven experience in electric forklift repair; primary focus on electric trucks.
• Willingness and ability to travel to multiple sites.
• Hydraulics and conveyor experience is a plus.
• Self‑motivated with ability to manage time and attendance; able to work with minimal supervision.
• Strong communication skills for work order documentation and customer interaction.
• Basic computer proficiency.
• Physical ability to lift at least 50 pounds, crouch, and work in confined areas; meet the physical requirements of a Service Technician.
• Willingness to learn and be trained.
• Valid driver’s license; CDL a plus but not required.
• Ability to pass a background check and drug screen.

Benefits

• Competitive pay with incentive opportunities and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution starting day one.
• Employer‑paid dental and vision insurance starting day one.
• Health Savings Account (HSA) with company contribution on eligible High‑Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company‑paid life and AD&D insurance, short‑term and long‑term disability coverage starting day one.
• Company 401(k) plan with 100 % match on the first 4 % of employee contributions.
• Eight paid holidays.
• 128 hours of paid time off (PTO) annually for full‑time employees.
• Employee‑paid accident, critical illness, and hospital indemnity insurance.
• Employee‑paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring from industry experts.
• Advancement opportunities.

Physical Demands

The employee is regularly required to sit, stand, and walk up to 8 hours per shift; use hands to lift, maneuver, handle, or feel; and talk or hear. Frequent walking and reaching with hands and arms is required. Occasionally the employee must stand, stoop, kneel, crouch, or crawl, and lift or move up to 100 pounds. Use of approved personal protective equipment (PPE) and high self‑awareness of surroundings is required. Vision requirements include close vision and the ability to adjust focus.

Work Environment

The work is performed primarily at customer facility locations. Noise levels are moderate to heavy, occasionally requiring hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.