Foreclosure Coordinator (Onsite)

About the role

Provides exceptional customer service to internal and external clients for loan and assessment foreclosure transactions. Processes a high volume of foreclosure orders in multiple states accurately and efficiently according to established policies and procedures.

Responsibilities

• Perform quality control check.
• Review real property conveyance and encumbrance documents for accuracy and recordability.
• Establish and maintain positive client/vendor relationships.
• Process vendor invoices.
• Communicate with owners, vendors, and clients regarding foreclosure matters, answering questions and providing information.
• Monitor incoming email inbox and prepare and send reinstatement quotes to owners.
• Input and update data in spreadsheets and other programs to track foreclosures.
• Open orders by confirming data and importing to proprietary application. Review title reports using multiple applications.
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• Office or real estate related experience.
• Self-starter.
• Time Management skills.
• Team player.
• Resourceful.
• Customer service skills.
• Communication skills: verbal & written.
• Proficient MS Office skill set; Excel skills.

Qualifications

• Able to exercise discretion, confidentiality and sound judgment.
• Able to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands.
• Able to prioritize and complete multiple tasks within time constraints, paying particular attention to detail.
• Familiar with basic real estate terms, foreclosure resources.
• Proficient with foreclosure operating systems and E-recording software (i.e. FAST, Simplifile, Data Tree, Data Trace).

Skills

• Working with confidential and proprietary information.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave.
• Employee stock purchase plan.

Pay

Pay Range: $16.07 - $21.41 Hourly

Schedule

Not specified