Forecast Reporting Consultant

About the role

The Forecast & Analysis Consultant role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Responsibilities

• Maintains forecast accuracy and refines models using variance analysis.
• Translates volume forecasts into headcount, FTE, and skill-mix requirements.
• Partners with the WFM team to align long-range forecasts with short-term scheduling and intraday management.
• Supports hiring, backfill, cross-training, and redeployment strategies.
• Coordinates and manages all WFM analysis and forecasting processes.
• Ensures quality and integrity of data collected and insights shared with the business.
• Provides expertise to lower-level consultants on the analysis of business needs to determine optimal means of meeting those needs.
• Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes.
• Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.
• Manages ROI Analysis of initiatives impacting workflow and productivity.
• Presents forecasts, assumptions, and risks to operational and executive leadership.
• Creates clear, executive-level summaries and consults on dashboard development.
• Serves as liaison for the FEP WFM forecast processes and the annual operating plan.
• Ensures forecasting methodologies are aligned with business targets and operating plans are consistent with corporate objectives.

Requirements

• BA/BS degree in business or related field; a minimum of 5 years of progressively responsible experience in data collection, analysis and reporting; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, And Experiences

• Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar).
• Knowledge of the health care industry.

Benefits

At Elevance Health, we offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule with in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.