Food Vendor Relationship Manager

About SumaSuma

SumaSuma operates the suma app (app.mysuma.org), an open-source e-commerce marketplace where 3700+ low-income people, people of color, adults with disability, and other vulnerable community members purchase and save money on essential expenses, access benefits, subsidies and discounts, and protect their data. The app responds to technical barriers (e.g., privacy, enrollment) that prevent our communities from accessing benefits they qualify for. The app has nearly 3,500 users and about 66.55% are SNAP/WIC beneficiaries. FY26, users completed 38K+ app transactions and saved $247K+ on essential expenses, a steep increase from 6.5K transactions and $77K in savings in FY25. Our 10-person team has deep software engineering, product, accessibility, engagement, operations, communications, and customer service expertise.

Project Overview & Purpose

Suma is seeking an experienced, Portland-based contractor to lead two connected workstreams: (a.) building a replicable vendor onboarding process for the suma app, and (b.) serving as project lead for our 2026 Holiday Special, suma's annual holiday meal sales and distribution program. Suma has been actively meeting with and introducing new vendors to the app, supported by a long-term consultant, EXP. This role will pick up and advance that work: developing a documented, repeatable onboarding process while directly leading vendor recruitment and coordination for the 2026 Holiday Special. Additionally this role will help us find a delivery partner for meals.

Scope of Work

The contractor will