Vendor Relationship Manager

About Our Client:The organization operates within the healthcare sector, addressing challenges related to managing third-party service providers and shared services that support internal departments. It focuses on ensuring efficient vendor operations to meet client needs while maintaining compliance and service quality. About the Opportunity:The VENDOR RELATIONSHIP MANAGER role is responsible for overseeing day-to-day contract management and vendor operations to ensure services are delivered effectively and meet established agreements. This role serves as the primary liaison between internal clients and external vendors, driving performance oversight, issue resolution, and timely billing management. The position is critical in maintaining strong vendor partnerships and ensuring service delivery aligns with organizational goals. Responsibilities:Manage assigned vendors following governance policies and escalation frameworks.Coordinate resource forecasts between vendors and internal departments.Ensure vendor access to systems and protected information complies with regulations.Support contract management activities including scope changes, renewals, and terminations.Evaluate vendor performance and provide proactive feedback to improve satisfaction and efficiency.Conduct quarterly vendor review forums to discuss performance and corrective actions.Recommend improvements and risk mitigation strategies to vendors and leadership.Lead calls to resolve key issues impacting customers.Collaborate with vendors and affiliates to clarify goals and responsibilities.Oversee invoicing to ensure accuracy and timely payment.Inform stakeholders of product or service updates impacting customers.Implement process improvements and document best practices.Lead regular KPI and performance evaluations with vendors.Manage vendor performance with accountability for key metrics.Identify problems, propose solutions, and develop risk mitigation plans.Serve as main contact for vendor escalations.Ensure vendor operations comply with company policies.Oversee emergency action plans to maintain operations during disruptions.Perform other duties as assigned. Requirements:Bachelor's degree in business, supply chain, operations, finance, or related field, or equivalent experience.Minimum 5 years managing third-party vendors or suppliers in corporate or consulting roles.Preferred experience in procurement, contract negotiations, and management.Experience with business/data analytics for decision-making.Experience in vendor auditing and resolution processes.Healthcare industry experience preferred.Ability to track and analyze vendor performance using data and dashboards.Experience supporting vendor governance and relationship management.Ability to manage multiple vendors and priorities in a fast-paced environment.Commitment to compliance practices. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.