Vendor Relationship Manager

About the role

The Security Vendor Management (SVM) team provides support to business units within the Security organization by managing, negotiating, and overseeing the purchase of contracted products or services. The team conducts relationship management for Security business unit contract owners with contract needs, vendor selections, vendor performance and escalations, requisitions, purchase orders, and invoice review. This role acts as a liaison between Security and Procurement & Vendor Management (PVM) and contributes to internal due diligence and reporting.

Responsibilities

• Establish, develop, and maintain effective relationships with key business stakeholders, vendors, internal teams, and senior management.
• Develop and implement approach strategies for contracts with vendors.
• Ensure all purchases meet the established approval processes.
• Stay current on trends and best practices regarding Security vendor oversight.
• Maintain SharePoint requirements and respond to intake requests within SLA expectations.
• Assist with market research, identification of potential vendors, and organization of product demos.
• Partner with PVM to request quotes, negotiate contracts, and manage sourcing processes.
• Ensure contract renewals are timely and new contracts are executed efficiently.
• Monitor and manage vendor performance, including Service Level Agreement (SLA) commitments and contractual obligations.
• Develop and maintain dashboards, metrics, and vendor scorecards for management reviews.
• Act as a liaison between PVM and Security business customers, attending status meetings and helping teams prepare for risk reviews.

Requirements

• Education: A bachelor’s degree in business, finance, or a related field, or the equivalent combination of education, training, and experience is required.
• Experience: Experience in supply chain, procurement, and vendor management processes and industry best practices.
• Knowledge of contract terminology and experience in establishing and enforcing vendor contracts and service level agreements.
• Experience in developing, implementing, and managing a process for selecting and monitoring vendor performance.
• Skill in project management, including establishing and leading project teams.
• Experience managing multiple complex contracts, including contract monitoring and issue resolution.

Skills

• Organizational skills and the ability to handle multiple tasks with accuracy.
• Skill in resolving conflicting requests and meeting changing requirements.
• Skill in presenting findings, conclusions, and alternatives.
• Proficiency in the use of PCs and related business software packages.
• Advanced verbal and written communication skills.

Benefits

A comprehensive benefits package is available to eligible employees. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.