Food Services Representative

Casual position supporting food service operations under the direction of a manager.

Responsibilities

• Prepares foods to meet nutritional needs while following all established sanitation procedures.
• Performs assigned duties to ensure food service to patients, employees, and visitors.
• Maintains area and equipment in a clean and sanitary condition.
• Observes all safety and sanitation policies and procedures.
• Provides quality customer service.
• Uses proper technique for pulling, rotating, labeling, and dating foods.
• Maintains foods at proper temperatures following H.A.C.C.P. principles.
• Performs additional duties as assigned by a supervisor.

Tray Line Area

• Readies tray service line for meals and portions food according to diet and menu.
• Prepares and delivers patient nourishments to patient care areas.
• Delivers meals to patient rooms and communal areas.
• Performs post-service duties such as pre-setting trays, washing carts, restocking, and preparing for the next meal.
• Scrapes, soaks, washes, and sanitizes pots and pans; checks for cleanliness and delivers to assigned areas.
• Operates and maintains pot machine, recording temperatures as required.
• Dumps trash and maintains cleanliness of the area.

Cafeteria Area

• Provides fast, friendly, accurate, and clean service to customers.
• Acknowledges and greets customers promptly with a smile.
• Prepares foods and sets up service areas according to timelines.
• Replenishes food areas to keep items fresh and well-stocked.
• Operates cash register according to departmental policies and ensures accurate sales transactions.
• Follows cash handler’s agreement and ensures proper signage is displayed.
• Performs minimal cooking (grill, fryer, pizza) to produce quality end products.
• Completes cleaning assignments as scheduled or needed.

Production Area

• Maintains cleanliness and sanitation of production and dietary areas, including floors and equipment.
• Completes designated work timelines.
• Maintains cleanliness and sanitation of walk-in coolers.
• Stocks inventory and fills dietary requisitions.
• Rotates stock and maintains order and cleanliness of storage areas.
• Labels and dates foods according to dietary policies.

Requirements

• Knowledge of weights and measurements.
• Ability to make change and keep accurate records.
• Effective interpersonal and communication skills.
• Able to follow directions and respond to inquiries.
• Ability to verbalize information about product or recipe contents to customers.

Preferred Qualifications

• High school diploma or GED.

Working Conditions

• Must be able to move about the hospital and between workstations.
• Must tolerate exposure to temperature changes, humid/hot conditions, and unpleasant odors.
• Must be able to use mops, brooms, and trash mobiles.
• Must occasionally move heavy carts and frequently lift light to medium weight equipment and supplies.