Food Service Worker Full Time Days/Mid Shift

About the role

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Schedule

• 6:00 AM – 2:30 PM
• 6:30 AM – 3:00 PM
• 12:00 PM – 8:30 PM

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Takes Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Completes tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Performs data entry using Microsoft Excel.
• Handles basic cash transactions.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensures satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assists with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.
• Preferred: One-year customer service experience.
• Preferred: Familiar with diet restrictions.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Detailed benefits information is available at https://jobs.nm.org/benefits. Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.