Food Service Supervisor - Subway

About the Role

The fresh foods supervisor will effectively direct and supervise all activities of the deli/food service department and its personnel to achieve merchandising, sales and customer service goals established for the department. Must have previous food service management experience (2 years minimum) and must truly have a love and passion for food and serving the customer! At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Responsibilities

• Directing department personnel, meeting department’s goals and objectives, communicating directly with the store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
• Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction.
• Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Overseeing the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Displaying deli/food service items following del/food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
• Periodically counting product for inventory purposes.
• Complete all paper work in a timely and accurate manner