Food Service Supervisor - Subway

About the role

The fresh foods supervisor will effectively direct and supervise all activities of the deli/food service department and its personnel to achieve merchandising, sales and customer service goals established for the department.

Responsibilities

• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you.
• Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction.
• Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Overseeing the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Displaying deli/food service items following del/food service department and/or company merchandising guidelines.
• Fulfilling all paper work in a timely and accurate manner.
• Processing cash register transactions, giving back change, and refunds.
• Using scale printer machine, ensuring weights and pricing are correct.
• Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.
• Ensuring all department personnel use proper safety equipment and procedures.
• Performing other duties as needed or assigned by management.

Requirements

• High School Diploma or equivalent.
• At least 18 years old.
• Two years prior experience in a fresh foods environment, preferably in a management role.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• Reliable transportation and valid driver’s license.
• Serv-Safe certification preferred.
• A desire to learn new products and new recipes.
• A love of foods and a creative nature.
• Remain helpful, tactful and courteous at all times.
• Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
• Add, subtract, divide, multiply and perform other basic business math calculations.
• Learn to use register, scales, scanners and debit/credit terminals.
• Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
• Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
• Learn a wide variety of deli/food service products, including the ingredients that go into those products.
• Communicate openly and professionally through appropriate body language, facial expressions and speech.
• Listen to and understand verbal and non-verbal communication of customers and fellow team members.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

Qualifications

• Pay Range: $18.00 - $21.66

Pay, Benefits & Schedule

• Pay Range: $18.00 - $21.66
• Health & Wellness: Medical, Dental, Visions and Life Insurance.
• Professional Development: 401k and a match component, tuition reimbursement.
• Physical Requirements: Be able to lift up to 25lbs on occasion. Reach above shoulder height and bend below waist. Work in walk-in coolers and freezers. Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies. Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.

Disclaimer

At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.