Food Service Supervisor - Alltown
At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is the cornerstone of our commitment to success.
About the role
Our Fresh Food's Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales, and guest service goals established for the department.
Responsibilities
- Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors.
- Select, onboard, and coach all new team members.
- Schedule all team members.
- Offer product information, provide selling suggestions, conduct active sampling, and always give a genuine thank you.
- Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
- Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies.
- Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
- Oversee the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items.
- Display deli and food service items following deli and food service department and/or company merchandising guidelines.
- Follow product recipes without deviation.
- Attentively rotate deli/food service items for sale, ensuring quality, safety, and product shrink control.
- Receive merchandise for sale and supplies, audit invoices, break down orders, and position cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
- Periodically count product for inventory purposes.
- Complete all paperwork in a timely and accurate manner.
- Process cash register transactions, give back change, and refunds.
- Use scale printer machine, ensuring weights and pricing are correct.
- Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
- Keep clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers.
- Ensure all department personnel use proper safety equipment and procedures.
- Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces, and oils.
- Perform other duties as needed or assigned by management.
Requirements
- High School Diploma or Equivalent.
- Applicants must be at least 18 years old.
- Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
- 2 years prior experience in a fresh food environment, preferably in a managerial role.
- Must have reliable transportation and an active driver's license.
- ServSafe certification preferred.
- Ability to lift up to 25 pounds occasionally.
- Work in walk-in coolers and freezers.
- Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
- Dexterity with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.
Pay
Pay Range: $17.66 - $20.87. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities, and geographic location. The Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Benefits
- Competitive Pay and opportunities for growth within.
- Health & Wellness: Medical, Dental, Vision, and Life Insurance, along with additional wellness support.
- 401k with a match component.
- Tuition reimbursement (offered after 6 months of service).
- Professional Development: Access to internal development programs and other on-demand learning for continued career growth.