Food Service Leader

About the Role

If you are a high-energy, outgoing person who loves to help others and work as part of a team, this leadership role in our food operation may be a great fit. You will assist with managing the location’s food business, ensuring high-quality food is delivered quickly and efficiently while guiding team members on food safety and presentation to provide an exceptional guest experience.

Responsibilities

• Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• Manage food stock levels, food costs, waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
• Oversee the cleanliness, sanitation, and maintenance of the food service area and equipment, adhering to food safety protocols.
• Meet company goals for food sales (e.g., pizza, breakfast sandwiches, coffee).
• Provide training, feedback, coaching, and direction to team members on food preparation and safety.
• Maintain relationships with third-party vendors on food safety measures, including monitoring temperatures, holding times, and waste processes (recordkeeping).
• Maintain proper stock levels and rotation for food products, including sandwich cases, warmers, pizza, chili, condiments, and pastry cases.
• Process guest transactions efficiently to minimize wait times.
• Perform other duties as assigned by the Store Manager or Guest Service Leader.
• Perform essential functions of the position with or without reasonable accommodations.

Requirements

• Minimum Education: High School or GED.
• Minimum Experience: 6 months in retail or food service.
• Preferred Experience: 1 year in retail, service, or restaurant environment.
• Certifications: ServSafe certification is a plus but not mandatory.

Skills

• Comfortable interacting with guests and team members.
• High energy and ability to multitask in a fast-paced environment.
• Team-oriented with a willingness to support others.

Schedule

This position is available as both part-time (up to 29 hours) and full-time (32-40 hours). Hours vary, including day, night, weekend, and holiday shifts, as Cumberland Farms locations may be open 24 hours depending on the store.

Physical Requirements

• Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds.
• Ability to stand/walk for 8 hours a day; reach overhead, bend, squat, twist, grasp, and grip.
• Ability to work in cooler environments (cold temperatures).
• Moderate noise level in the work environment.
• Specialized work attire (e.g., hats, visors, gloves) provided.

Pay

In the spirit of pay transparency, the base salary range for this position is provided. Final pay within this range will be based on skills, experience, and qualifications. Base pay represents one part of our total rewards approach, which also includes financial and non-financial benefits to support your growth, well-being, and career journey.