Food Service Leader

Cumberland Farms · Riverside, RI · 1 wk ago

Full-time

About the role

If you are a high energy, outgoing person who loves to help others, work as part of a team, and enjoy working in a food operation, this leadership role is for you. You will assist with managing the location’s food business, ensuring great quality food is delivered fast and efficiently while guiding team members on food safety measures and presentation to provide guests with the highest quality food items in a timely, easy, and pleasant manner. This role supports the Store Manager (or Brand Manager) and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.

Responsibilities

Greet all guests in a friendly manner to make them feel welcomed and appreciated.
Manage food stock levels, food costs, and waste; oversee preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
Oversee the food service area’s cleanliness, sanitation, and maintenance of equipment, adhering to standard food safety protocols.
Meet Company goals for food sales (e.g., pizza, breakfast sandwiches, coffee, etc.).
Provide training, feedback, coaching, and direction to team members on food preparation and food safety requirements.
Maintain relationships with third-party vendors on food safety measures, including monitoring and training on proper temperatures, holding times, and waste processes (recordkeeping).
Maintain proper stock levels (ordering) and proper rotation of all food products for sandwich cases, sandwich warmers, pizza, chili, condiments, pastry cases, etc.
Process guest transactions efficiently and in a friendly manner to minimize guest wait time.
Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader.
Must be able to perform the essential functions of this position with or without reasonable accommodations.

Requirements

Minimum Education: High School or GED
Minimum Experience: 6 months retail or food experience
Preferred Experience: 1 year in retail, service, or restaurant environment
Licenses/Certifications: ServSafe Certified a plus but not mandatory

Soft Skills

Comfortable talking and interacting with guests and team members
High energy
Ability to move from one activity to another quickly
Team oriented; willing to give extra effort to help others

Schedule

This position is both part-time (up to 29 hrs.) and full-time (32–40 hrs.) and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store. Weekend and holiday hours are required.

Physical Requirements

Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds.
Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp, and grip; and work in cooler (cold temperatures).
The noise level in the work environment is usually moderate.

Additional Info

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you—even if you don't meet every single requirement.

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.