Food Service Concierge

About the role

We are looking to add an enthusiastic, experienced Full-Time Food Service Concierge for hospitals to our healthcare team in Pittsburgh, PA. As a Food Service Concierge, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.

What you'll be doing

• Fostering patient relationships by identifying and responding to their needs.
• Making internal or external contact with necessary personnel to address patient concerns as needed.
• Managing data to aid completion of patient orders.

What we're looking for

Must-haves:

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one years' experience in customer service or a call center.
• Associate's degree or higher.

Where you'll be working

Allegheny Health Network accounts, located in and around Pittsburgh, PA

Benefits

• Medical
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement
• Paid Time Off

Pay

$50,000 per year