Food Service Concierge

Employment Type: Full-Time, Onsite | Location: Allegheny General Hospital, Pittsburgh, PA

About the role

We are looking to add an enthusiastic, experienced Full-Time Food Service Concierge to our healthcare team. As a Food Service Concierge, you will ensure accurate, professional, and secure processing of orders while addressing the needs of patients and their guests to ensure satisfaction.

Responsibilities

• Foster patient relationships by identifying and responding to their needs.
• Make internal or external contact with necessary personnel to address patient concerns as needed.
• Manage data to aid completion of patient orders.

Requirements

• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.

Qualifications (Nice-to-haves)

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• At least one year’s experience in customer service or a call center.
• Associate’s degree or higher.

Benefits

• Medical, dental, and vision coverage.
• Voluntary UNUM offerings for Accident, Critical Illness, and Hospital Indemnity.
• Discount Program.
• Commuter Benefits (Parking and Transit).
• Employee Assistance Program (EAP).
• 401k retirement plan.
• Sick Time.
• Holiday Pay (9 paid holidays).
• Tuition Reimbursement.
• Paid Time Off.

Pay

$50,000 per year