Food Service Assistant

About the role

The Food Service Assistant is responsible for dining room coverage, diet coordination and room service, as well as dishwashing in support of patients and customers. Assists in the preparation of catering meals, patient trays and complimentary carts, and all other food items. This is a full-time position (.5-.8 FTE, 40–64 hours per pay period) with days, evenings, and every-other-weekend shifts, on-site at Grand Itasca Clinic & Hospital in Grand Rapids, Minnesota. Internal posting through October 26, 2026. Grand Itasca is a non-profit, state-of-the-art integrated clinic and hospital serving northern Minnesota with a patient-centered, comprehensive approach.

Responsibilities

• Coordinate all menus including room service orders and use EPIC to log in and verify diet orders and changes.
• Answer phones in response to customer/patient needs.
• Assist with the preparation and delivery of patient trays, cafeteria food items, and catering.
• Serve cafeteria customers and conduct money transactions accurately using the cash register; count and calculate daily cafeteria receipts.
• Put away and rotate stock from food trucks as soon as they arrive.
• Stock/rotate cafeteria items, medical floor stocks, and ensure overall cleanliness of cafeteria, dining room, and kitchen.
• Strip, wash, and sanitize dishes and utensils to ensure cleanliness per department standards and regulations.
• Perform routine tasks using customer service skills, showing consideration of patients and other personnel in all service areas.
• All other duties assigned by your manager.

Qualifications

• Must be 18 years of age or older.
• Previous work in food service preparation and dishwashing preferred.
• Good customer service skills.
• Basic computer skills required.
• Demonstrated ability to follow and adhere to Grand Itasca Clinic and Hospital policies, vision, mission, and values.
• Maintains reliable and consistent attendance.

Benefits

• Competitive pay
• Tuition reimbursement and scholarship/grant opportunities
• Health, dental, vision, and life insurance effective the first of the month after 30 days of employment
• Generous paid time off (PTO) package
• Short-term disability bank (STDB)
• 401(k) with employer contributions
• Experience pay
• Shift differential
• Employee referral program
• On-the-job training
• Short- and long-term disability
• Retirement plan
• Early access to earned wages
• Voluntary insurance options
• Resources to support financial and personal well-being

Schedule

Full-time .5–.8 FTE (40–64 hours per pay period). Shifts include days, evenings, and every other weekend. On-site at Grand Itasca Clinic & Hospital in Grand Rapids, Minnesota.

Pay

Compensation range corresponds to the minimum and maximum pay rates outlined in the union agreement for the respective job classification at the time of posting. An individual's pay rate within this range may be influenced by qualifying experience as specified in the contract. If the role is eligible for a sign-on bonus, the approved bonus program in place at the time of offer will be honored.