Food Service Ambassador
SeaWorld · Orlando, FL · 1 mo ago
On-siteOTHRFull-time
About the role
As a Food Service Ambassador, you'll ensure a great eating experience for guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, and more.
Responsibilities
- Enthusiastically greet and welcome guests
- Provide information to guests on food & beverage products being offered
- Make recommendations to fit each guest's needs
- Support dietary restrictions, allergies and special needs
- Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
- Take orders in a prompt manner and ensure execution of delivery
- Maintain a clean working environment
- Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
- Unload daily product from the warehouse deliveries
- Operate cash register
- Maintain monies and sales information for audit and balance
- Follow proper cash handling procedures
- Prepare/carry vending trays
Requirements
- At least 18 years old
- Commitment to exceptional guest service
- Ability to work with all food types, including food allergens, in any dining facility
- Ability to train on and properly use equipment and protective gear
- Outstanding communication and interpersonal skills
- Strong organizational and multi-tasking abilities
- Ability to lift, carry, push and pull up to 50 lbs.
- Ability to walk and stand extensively
- Ability to work indoors and outdoors, in a variety of weather conditions
- Completion of all training, including ServSafe and RCS Responsible Vendor Training
- Flexibility in working varied shifts
Qualifications
- Previous POS experience preferred
- Ability to learn/use point of sale (cash register) systems
- Previous cash handling experience preferred
- Food service and/or theme park experience highly desirable
Benefits
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways