Food Runner, Restaurant R'evolution

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). What This Role Is All About Provides support to service teams in fine dining establishment by performing the following duties. What You’ll Be Doing Key Job Functions Follow service guidelines according to the Brand standards in the Service ManualPicks up food from expediter and delivers to tableResponsible for knowledge of all Food and Beverage menusMust keep service area and tools clean and organized.Responsible for returning all items to their zoned locationAttends all ongoing training sessions.Assist in the training and mentoring of new staffMust follow all prescribed systems of organization and cleanlinessResponsible for following all opening and closing checklists and sideworkMaintain levels of quality and service as outlined in the Service ManualMust follow all daily and weekly cleaning schedulesOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way"Build solid relationship with your ColleaguesTreat colleagues with respect and dignityDeliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyone Anticipated Pay Range & Additional Job Information How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: Medical, Dental & Vision Insurance Health Savings Account (HSA) with Company Match 401(k) Retirement Plan with Company Match Paid Vacation & Sick Time Paid Parental Leave Company-Paid Life Insurance Company-Paid Short-Term & Long-Term Disability Hospital Indemnity, Critical Illness & Accident Insurance Educational Assistance Sonesta Hotel Discounts (yes, you’ll want to use these ✈️) Additional Perks & Employee Discounts Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.