Food Runner - Restaurant

About the role

The Ritz-Carlton Bal Harbour, Miami is a rare oceanfront destination where timeless luxury, legendary hospitality, and meaningful guest connections define every experience. Situated between the Atlantic Ocean and the Intracoastal Waterway, the resort offers a collection of exceptional amenities, including a signature culinary partnership with globally renowned chef Michael Mina, an exclusive private membership experience, a world-class spa, and distinctive pool and beach offerings. Louette by award-winning chef Michael Mina is an all-day, brasserie-inspired American dining destination that brings together timeless style, spirited hospitality, and a fresh take on familiar favorites. The menu offers chic interpretations of American classics complemented by fine wines and thoughtfully crafted cocktails, while the setting blends nostalgic glamour with modern elegance. From leisurely lunches and cocktails at the bar to lively dinners that carry into the evening, Louette creates an inviting gathering place where great food, genuine hospitality, and an effortless social energy come together.

As a food runner, you will transform dining into an experience guests remember. Through attentive, personalized service, you create meaningful moments and deliver thoughtful attention to detail that defines exceptional hospitality.

Responsibilities

• Set and maintain tables and service areas to create an inviting, guest-ready environment.
• Serve food and beverages while engaging with guests, anticipating needs, and providing attentive, personalized service.
• Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
• Maintain work areas, equipment, and supplies to established cleanliness, organization, and presentation standards.
• Complete additional duties as needed to support guests, the team, and the overall operation.

Requirements

• Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
• Follow company policies, procedures, safety practices, and established quality standards.
• Maintain a polished, professional appearance and consistently demonstrate elevated communication and service standards.
• Work collaboratively across the restaurant team to deliver consistent, efficient service.

Physical Requirements

• Stand, sit, or walk for extended periods, including moving across sloping, uneven, or slippery surfaces.
• Read and visually verify menu, service, and other work-related information.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.