Food Runner, Genting Palace

Primary Job Duties

• Assist and support both front of house and back of house.
• Contribute to the success of the Kusa Nori by providing exceptional quality and service to guests.
• Ensure guests have a high-quality dining experience by providing all necessary utensils and condiments for their dinner order.
• Act as a liaison between the Front of House, the Gourmet Food Runner and the Back of House team members and at times expedite food orders.
• Maintain a clean, sanitized and organized work area.
• Ensure all FOH areas are conforming to the Health Department and Food Safety standards by receiving, handling and storing products and supplies in accordance with the SNHD Rules and Regulations.
• Breakdown deliveries of pallets from the warehouse to the designated storage areas.
• Ensure proper use, maintenance and cleaning of all FOH equipment.
• Set up FOH areas for success by ensuring shelves are stocked, neat and organized.
• Perform side work, polish silverware, glassware, china, refill condiment containers and supplies throughout the day.
• Work rapidly and set up tables according to specifications.
• Multitask and meet the demands of a fast-paced environment.
• Implement and apply Resorts World core values and property and department standards.
• Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.

Qualifications

• At least two years of customer service in a fine dining restaurant.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Preferred experience working in a Japanese Fine Dining, Food Beverage environment.
• Previous experience working in a large, luxury resort setting.
• Must be 21 years of age.
• Certificates, Licenses, Regulations: Alcohol Awareness Card, Food Handler Card.

Physical Demands

• Sitting/standing/walking for up to 100% of the shift.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.
• Eye/hand coordination.
• Comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.