Food Runner - Element 47 - Winter

About the Role

The Food Runner is responsible for delivering food and beverages from the kitchen to guests in a timely and professional manner, ensuring an exceptional dining experience at The Little Nell, Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel. This role requires attention to detail, effective communication, and the ability to work efficiently in a fast-paced environment. The position reports to the Restaurant Manager.

Responsibilities

• Deliver food and beverages from the kitchen to guests promptly and accurately
• Ensure all orders are complete and properly presented before delivery
• Assist servers by providing refills, condiments, and special requests to guests
• Communicate effectively with kitchen staff and servers to ensure order accuracy
• Maintain cleanliness and organization of food runners' station and dining areas
• Respond to guest inquiries and resolve any issues regarding food service
• Assist with clearing dishes and resetting tables during and after meals
• Ensure food is delivered at the correct temperature and in a timely manner
• Follow safety and sanitation procedures while handling food and beverages
• Support restaurant staff with additional tasks, such as stock replenishment or prep assistance
• Maintain a positive and professional demeanor while interacting with guests and coworkers
• Other duties as assigned

Requirements

• High school diploma or equivalent preferred
• At least 1 year experience working in a restaurant
• Basic knowledge of food and beverage items on the menu
• Understanding of table numbers, seat positions, and order flow
• Strong communication skills to relay information between kitchen and service staff
• Excellent time management and multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and accuracy when delivering orders
• Ability to remain calm and composed under pressure
• Physical stamina to stand, walk, and carry heavy trays for extended periods
• Good teamwork and collaboration skills
• Courteous and guest-focused demeanor
• Ability to handle guest concerns professionally and promptly
• Knowledge of proper food handling and sanitation standards
• Ability to follow directions and adapt to changes quickly
• Dependability and punctuality
• Flexibility to work various shifts, including evenings, weekends, and holidays

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot, and humid conditions for extended periods of time
• May be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push, or pull up to 50 lbs. individually or with assistance

Benefits

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

This position is classified as seasonal full-time. Enrollment dates differ across the various programs.