Food Runner
Mac Haik Restaurant Group · Houston, TX · 1 mo ago
On-siteManagementFull-time
About the role
We are seeking reliable and energetic Food Runners to join our team and play a key role in delivering an exceptional dining experience at our new upscale dining establishment in Houston. This position supports our service staff by ensuring food is delivered quickly, accurately, and with attention to presentation.
Why Join Us
- Be part of a New Restaurant Opening (NRO) in Houston.
- Work with a supportive and passionate team in a welcoming environment.
- Opportunity to grow with a forward-thinking restaurant group.
- Competitive pay and benefits for full-time employees, including Medical, Dental, Vision, 401(k), PTO, and more.
- Access to Perkspot – corporate perks program.
- Access to ZayZoon – on-demand pay advances.
- Growth opportunities through training and development.
Requirements
- Previous experience in a food runner or similar support role, preferably in upscale or fine dining.
- Excellent interpersonal, teamwork, and communication skills.
- Strong knowledge of food safety and sanitation practices.
- Ability to work in a fast-paced environment and multitask effectively.
- Must be able to work nights, weekends, and some holidays; flexible schedule helpful.
- Valid Food Handler Certificate required.
- Valid State Alcohol Server Certificate (TABC) required.
Responsibilities
- Deliver food and beverage items from the kitchen to guests promptly and accurately.
- Carry and deliver multiple plates safely and confidently, as service is executed without the use of trays.
- Communicate effectively with kitchen staff and servers to ensure timely and correct orders.
- Describe dishes to guests with confidence, noting key ingredients and presentation details.
- Ensure that plates are delivered at the proper temperature and with appropriate accompaniments.
- Accurately assemble, package, and quality-check all to-go orders, ensuring proper presentation, correct components, and secure packaging.
- Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience.
- Assist servers in monitoring tables and responding to guest needs throughout the meal.
- Maintain cleanliness and organization in expo areas, bread service stations, and throughout the dining room.
- Handle guest inquiries and concerns with professionalism and promptly alert a server or manager when needed.
- Perform opening, side-work, and closing duties as assigned.
- Follow all health, sanitation, and safety regulations consistently.
- Support team members and contribute to a positive, respectful workplace culture.
- Attend mandatory meetings and complete company-assigned training.
- Maintain uniform standards and demonstrate professionalism in all interactions.
- Adhere to a reliable work schedule and perform duties safely.
- Perform other tasks, including cross-training in different areas, as assigned by management.
Pay
Competitive salary.