Food Runner

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Department

Front of House (FOH)

Reports To

Floor Manager / GM

Location

The Americano / Tell Your Friends

Pay

$12.15/hour + Tips

Job Summary

Food Runners are essential to delivering a seamless dining experience. This role is responsible for ensuring that dishes are delivered promptly, accurately, and with attention to detail.

Key Responsibilities

• Deliver food from the kitchen to guests with efficiency and urgency.
• Confirm order accuracy and knowledge of all dish components before delivery.
• Present dishes with confidence, using clear and informed communication.
• Aid in communicating guest allergies, special requests, and modifications.
• Maintain cleanliness and organization in expo and kitchen pass areas.
• Coordinate ticket flow and plate timing alongside the expo and kitchen teams.
• Assist in resetting tables and supporting bussers and servers during busy shifts.
• Maintain a strong knowledge of the menu, ingredients, allergens, and modifications.
• Anticipate guest and team needs; stay alert and proactive.
• Uphold safety and sanitation standards throughout service.

Skills & Qualifications

• Previous food runner or support experience preferred.
• Strong communication skills and attention to detail.
• Ability to learn menu details quickly and communicate them clearly.
• Must be able to lift and carry trays of food and move swiftly in a high-paced setting.
• Must have (or obtain) a current Arizona Food Handler’s Card.

Work Environment & Expectations

• Maintain a clean, polished appearance and follow uniform standards.
• Be punctual, reliable, and team-focused.
• Able to work nights, weekends, and holidays as needed.
• Take pride in plate presentation and guest experience.
• Move with urgency, awareness, and a hospitality-first mindset.