Jobs · Project Management · California

Food Program Manager, AMS

TikTok · San Jose, CA · 1 mo ago
On-siteProject Management$115k–$180k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About the Team" and "Responsibilities". Also "Qualifications". Also "About TikTok". Also "Why Join Us". Also "Diversity & Inclusion". Also "TikTok Accommodation". Also "Job Information" includes compensation and benefits. We need to follow rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to decide which sections to include based on content. We have: - About the Team (could be "About the role"? Actually "About the Team" is similar to "About the role". We'll use heading "About the Team" maybe but allowed headings list includes "About the role". The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should stick to those examples? It says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect those headings. We can map content to those headings. We have "About the Team" which is similar to "About the role". We'll use

    About the role

    and put the content. Responsibilities: we have a list of responsibilities bullet points. We'll use

    Responsibilities

    with
    • . Qualifications: we have Minimum Qualifications and Preferred Qualifications. We'll use

      Qualifications

      and include both minimum and preferred as lists. Skills: Not explicitly separate; but qualifications cover skills. Could we create a Skills section? Probably not needed if not explicit. Benefits: The posting includes benefits description under "Job Information" with benefits: medical, dental, vision, 401(k), paid parental leave, etc. Also mentions paid holidays, sick days, Paid Personal Time. So we can create a Benefits section. Pay: The posting includes compensation description: base salary range $115200 - $180000 annually. Also mentions discretionary bonuses/incentives, RSU. So we can create a Pay section. Schedule: Not mentioned. No schedule info. So we should not create Schedule section. Other sections like "About TikTok", "Why Join Us", "Diversity & Inclusion", "TikTok Accommodation" maybe could be considered as part of "About the role" or separate? The instruction says include a section ONLY when posting has real, specific content for it. Those sections have content but they are not in the list of allowed headings? The examples are not exhaustive; they say e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It might be okay to add other headings like "About TikTok", "Why Join Us", "Diversity & Inclusion", "Accommodation". However they said "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." This suggests those are the expected headings; but not strictly prohibited others. However to be safe, we could incorporate those into "About the role" or maybe create separate sections like "About TikTok" etc. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we could include sections for those if they have content. But we need to decide if they want only those specific headings. The examples are just examples, not an exhaustive list. Usually these tasks want you to use those headings only. But they also say "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That could be interpreted as you should use those headings for those types of content. If you have other content like "About TikTok", you could still use

      About TikTok

      . It's not disallowed. But to be safe, I'd include sections: About the role (combining About the Team and About TikTok maybe?), Responsibilities, Qualifications, Benefits, Pay. Possibly also "Why Join Us" and "Diversity & Inclusion" and "Accommodation" as separate sections? Might be too many thin sections. The instruction says "Prefer a few substantive sections over many thin ones." So we should combine where possible. Thus we could have: - About the role: includes About the Team description and maybe also About TikTok? Actually About TikTok is separate but could be part of About the role? Might be okay to include both as separate paragraphs under About the role. - Responsibilities: list. - Qualifications: list minimum and preferred. - Benefits: list benefits. - Pay: compensation description. We should not include Schedule. We need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Diversity & Inclusion", "TikTok Accommodation", "Job Information" includes some legal statements about Fair Chance etc. Those might be considered legal/EEO boilerplate. We should remove them. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove Diversity & Inclusion, TikTok Accommodation, and the Fair Chance statement. Also remove any duplicated lines. Thus final HTML will have sections: About the role, Responsibilities, Qualifications, Benefits, Pay. Let's extract content. About the Team paragraph: "Help Create a Food Experience People Love. As part of our Workplace Catering Service team, you'll help create food experiences that employees enjoy and look forward to. From supporting daily food operations and working with catering partners to improving programs and using data to solve problems, you'll see the impact of your work every day. This is a hands-on opportunity to learn how food programs operate in a fast-paced, global workplace. You'll work with different teams, support projects, build relationships with vendors and stakeholders, analyse feedback and data, and help create better experiences for employees. You'll have the opportunity to build skills across food operations, program and project management, vendor management, data analysis, food safety, budgeting and employee experience." We'll put that as

      under About the role. Also maybe include About TikTok description: "TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo." plus "Why Join Us" paragraph: "Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us." We could combine these under About the role as additional paragraphs. But to avoid too many thin sections, we can put all that under About the role. Now Responsibilities bullet list: - Help Deliver Great Food Experiences: Support the day-to-day delivery of food and catering services, helping to ensure employees receive a high-quality, consistent, and enjoyable experience. - Work with Food Partners & Vendors: Support the management of catering and food service vendors. Build relationships with partners, monitor service performance, and help identify opportunities to improve quality, service, and operational delivery. - Improve Food Programs: Support food-related projects and operational improvements based on employee feedback, satisfaction, and operational data. Help identify issues, research solutions, and contribute to the development of programs, policies, guidelines, and processes. - Maintain High Quality Standards: Help monitor food quality, presentation, taste and service standards. Use feedback and data to identify trends and opportunities to improve consistency and the overall food experience. - Learn Food Operations: Support the coordination and optimisation of food operations, including inventory, staffing, scheduling, regional coverage and maintenance. Gain exposure to how large-scale workplace food programs are planned and managed. - Support Food Safety & Compliance: Partner with vendors, safety teams and other stakeholders to support compliance with food safety regulations, sanitation requirements, health codes and company standards. Help ensure issues are identified and addressed promptly. - Manage Budgets & Resources: Help track budgets, expenses, procurement, supplies and resources. Use data to identify opportunities to improve efficiency and support cost optimisation. - Turn Data into Ideas: Collect and analyse information from employee feedback, operational performance and other sources. Create reports, identify trends and use insights to recommend practical improvements. - Work Across Different Teams: Build relationships and collaborate with teams across Workplace, Safety, Facilities, Real Estate, Finance and other functions to help deliver successful food programs and projects. - Support & Own Projects: Get involved in projects from start to finish. Help coordinate timelines, track actions, communicate updates, and support the successful delivery of food programs and operational improvements. - Bring Ideas & Keep Improving: We're looking for someone who is curious, proactive, and enjoys figuring things out. Bring new ideas, challenge existing ways of working and help identify smarter ways to improve food services and the employee experience. - Support Brand & Risk Management: Help support initiatives that strengthen the food program and assist with identifying, escalating, and addressing potential operational risks or service disruptions. We'll output as

      • each. Qualifications: Minimum Qualifications: - Bachelor's degree in Food Science, Nutrition, Hospitality or Catering Management, Business Management, or a related field. - 5+ years of relevant experience managing food programs at a large scale. - Comfortable working with data and everyday tools (e.g., Excel/Google Sheets, email, collaboration platforms) and eager to learn new systems. - Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset. Preferred Qualifications: - Genuine interest in food operations, hospitality, and improving the employee experience. - Curiosity and a proactive, problem-solving attitude: comfortable asking questions, taking initiative, and learning how large-scale food programs run. - Exposure to any of: vendor or supplier coordination, food safety/sanitation basics, event or project support, or customer/guest service. - Ability to analyze feedback or operational data and translate it into simple, practical recommendations. - Adaptable and

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