Food Production Manager

Required Responsibilities

• Supervise and manage the work of all the employees in all areas of the department.
• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
• Ensure that all policies and procedures are followed per Newrest and client’s requirements.
• Communicate effectively with all crew members and team members.
• Hold team members accountable for all expectations.
• Other job duties may be assigned based on operational need.

Operations/Logistics

• Ensure that all meal orders are filled accurately, promptly, and with high quality according to the datasheets and clients’ requirements.
• Empower team members to identify and resolve operational issues.
• Bring up to management’s attention any concerns and recommendations for such concerns.
• Ensure proper communication with the supply department of any stock item needs.
• Foresee needs or problems that may arise and have action plans in place to avoid production disruptions.
• Clearly and confidently communicate with client representatives as needed.
• Fill in as needed to maintain the flow of operations.

Quality and Safety

• Ensure that all processes conform to the customer and Newrest specifications.
• Comply at all times with good hygiene and manufacturing practices (e.g., hazard analysis and critical control points [HACCP], FIFO).
• Carry out cleaning, washing, and sanitation of premises by cleaning plan.
• Investigate and complete incidents/accidents documentation.
• Enforce safety processes and legal requirements for all processes.

Administrative Tasks

• Interview and determine the individuals to join your department.
• Acknowledge time off requests and other leaves of absence.
• Perform performance reviews for all department team members.
• Approve all timecards and resolve timecard discrepancies.
• Mentor and coach team members and provide corrective actions as required.

Education/Experience Requirements

• Bachelor’s in operations, Management, Business Management, or related field.
• 5-7 years of experience in the manufacturing or food industry, including in a Kitchen Manager role, managing 100+ hourly employees.
• Strong preference is given to someone with experience in a start-up or turnaround environment.
• Strong leadership skills, especially in holding others accountable and creating/maintaining an organized and engaged team.
• Ability to work well under pressure and tight deadlines.
• Good understanding of supply chain and warehouse.
• Detail-orientated with the ability to see the big picture.