Food Delivery Operations Coordinator

About the role

WeBox is the leading intelligent marketplace for personalized group orders, striving to achieve $1 billion in revenue by 2032 through technology-driven solutions. This role focuses on ensuring seamless delivery operations, emphasizing customer satisfaction, operational excellence, and efficiency.

Responsibilities

• : Provide support for route planning and identify key improvements to streamline delivery and sorting processes.
• Driver & Partner Support: Train and assist drivers with our Driver App, troubleshoot and install printers, and provide vehicle management.
• Corporate & Onsite Support: Offer on-site assistance for corporate clients, support daily operations, and uphold food safety and quality standards.
• Inventory & Audits: Conduct inventory management and daily audits, track materials, and support kitchen and equipment maintenance.
• Team Development: Assist with recruiting and training for sorting and driver workforce.
• Quality Assurance: Maintain and ensure compliance with quality standards and on-time delivery (OTD).
• Additional Tasks: Perform other responsibilities as assigned to support operational needs.

Requirements

• Experience: 2–3 years of delivery platform experience.

• Professional Skills: Team-oriented, responsive, organized, with excellent customer-facing and communication abilities.

• Technical Skills: Proficient in Google Workspace and project management tools.

• Personality: Professional, punctual, with an upbeat attitude and continuous improvement mindset.

• Organization: Detail-oriented and consistent in reviewing work before delivery.

• Language: Fluent in English; Spanish is a plus.

• Note: With restaurant supervisor experience is a plus.

Qualifications

• Education: Bachelor’s degree in logistics, supply chain management, or a related field.

• License/Certification: Valid driver’s license and any necessary certifications.

Skills

• Google Workspace
• Project Management Tools

Benefits

• The base salary for this position will be determined based on the candidate's level of experience and qualifications.

• This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs.

Pay

The base salary for this position will be determined based on the candidate's level of experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the role and the company.

Benefits

• Equal opportunity employer

• Committed to hiring based on merit, competence, performance, and business needs.

• Does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Application

If you meet the requirements and are interested in this position, please submit your application.