Food Court Lead

About the Role

Join Festival Foods as a Food Court Lead, reporting to the Food Court Manager. If you love the fast pace of a restaurant, food service, or fast food environment and are ready to take the next step in your culinary career, this role is for you. You'll play a key role in creating a welcoming, well-run food court experience, from fresh-brewed coffee to pizza, Asian cuisine, and popcorn.

What You'll Do

• Deliver Helpful Service: Provide excellent guest service by greeting guests, answering questions, and addressing concerns with professionalism and care.
• Lead by Example: Work alongside food service associates to ensure smooth daily operations.
• Support Success: Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
• Offer Assistance: Help guests find their favorite Caribou coffee, pizza, or popcorn, answer questions, and resolve concerns with a smile.
• Deliver Quality: Ensure high-quality food, accurate pricing, and well-stocked inventory.
• Encourage Teamwork: Train and mentor associates, reinforce company values, and keep energy high in a fast-paced environment.
• Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice to find a replacement for occasional absences.
• Support the Team: Perform other duties as assigned.

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on a frequent basis

What You Bring

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred
• Strong leadership skills with the ability to coach and inspire a team
• Excellent communication and problem-solving abilities
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers
• Ability to work flexible shifts, including nights, weekends, and holidays

Why You'll Love It Here

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better planning and better balance. Associates receive their schedules two weeks in advance, offering greater predictability and flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options designed to fit your needs.
• Support: Associates receive support for their total well-being, including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off fitness membership fees, our EAP (Employee Assistance Program), and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety.
• Save for Your Future: Festival Foods offers a 401(k) to support associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement, and Festival Foods has an annual discretionary match to help associates reach their savings goals.

123 Hale Drive, Holmen, WI 54636