Food Court Lead

About Festival Foods

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

About the Role

Love the fast pace of a restaurant, food service, or fast food environment? Ready to take the next step in your culinary career? As a Food Court Lead at Festival Foods, you'll play a key role in creating a welcoming, well-run food court experience. From fresh-brewed coffee to delicious pizza, Asian cuisine, and popcorn, you'll help ensure our guests enjoy every bite. If you're passionate about teamwork, guest service, and food quality, this is the role for you!

Reports To: Food Court Manager

What You'll Do

• Deliver helpful service by providing excellent guest service, handling interactions with professionalism and care, and helping guests with what they need
• Lead by example and work alongside food service associates to ensure smooth daily operations
• Support success by assisting the Food Court Manager with scheduling, inventory management, and achieving sales goals
• Offer assistance by helping guests find their favorite Caribou coffee, pizza, or popcorn, answering questions, and resolving concerns with a smile
• Deliver quality by ensuring high-quality food, accurate pricing, and well-stocked inventory
• Encourage teamwork by training and mentoring associates, reinforcing company values, and keeping energy high in a fast-paced environment
• Honor commitments through regular, timely attendance and providing adequate notice to find a replacement for occasional absences
• Support the team with other duties as assigned

Physical Demands and Work Environment

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on a frequent basis

What You Bring

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred
• Strong leadership skills with the ability to coach and inspire a team
• Excellent communication and problem-solving abilities
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers
• Ability to work flexible shifts, including nights, weekends, and holidays

Why Join Us?

At Festival Foods, we believe food should be fresh, service should be friendly, and teamwork should make the job fun. If you're looking for a leadership role that combines guest service, food preparation, and team development, apply today!

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays
• Two-Week Advanced Scheduling: Better planning and balance with schedules provided two weeks in advance
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options
• Support: Total well-being support including 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches providing confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety
• Save for Your Future: 401(k) plan with annual discretionary match to help associates reach their savings goals