Food Court Lead

About the role

Join Festival Foods as a Food Court Lead! Reports To Food Court Manager Love the fast pace of a restaurant, food service, or fast food environment? Ready to take the next step in your culinary career? As a Food Court Lead at Festival Foods, you'll play a key role in creating a welcoming, well-run food court experience. From fresh-brewed coffee to delicious pizza, Asian cuisine, and popcorn, you’ll help ensure our guests enjoy every bite. If you’re passionate about teamwork, guest service, and food quality, this is the role for you!

Responsibilities

• Deliver Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Lead by Example: Work alongside food service associates to ensure smooth daily operations.
• Support Success: Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
• Offer Assistance: Help guests find their favorite Caribou coffee, pizza, or popcorn, answer questions, and resolve concerns with a smile.
• Deliver Quality: Ensure high-quality food, accurate pricing, and well-stocked inventory.
• Encourage Teamwork: Train and mentor associates, reinforce company values, and keep energy high in a fast-paced environment.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

Requirements

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred.
• Strong leadership skills with the ability to coach and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Physical demands: Stand in place for long periods; bend, stoop, and kneel regularly; full range of upper body