Food & Beverage Team Leader, San Antonio TX
Starting pay range: $21.50 - $23.50 per hour. Full pay range: $21.50 - $36.55 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.
Benefits
- Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
- 401(k) retirement plan
- Employee discount
- Short-term and long-term disability coverage
- Paid sick leave
- Paid national holidays
- Paid vacation
About the Role
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available, and accurately priced and signed on the sales floor. They are experts in operations, process, and efficiency, leading food and food services including replenishment, inventory accuracy, food safety, presentation, and pricing.
This role provides meaningful experiences to build and develop skills for a career, including:
- Guest service fundamentals and experience building a guest-first and freshness culture
- Food & Beverage business fundamentals, such as department sales trends, freshness, food safety, inventory management, and guest shopping patterns
- Planning daily/weekly workload to support Food & Beverage priorities and deliver sales goals
- Leading a team of hourly team members, including interviewing, training, coaching, evaluating, retaining, and developing talent
Responsibilities
- Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience
- Train and ensure every team member understands and delivers on Target’s guest experience commitments and consistent operations
- Observe and provide feedback, holding team members accountable while recognizing great guest experience moments
- Review guest, financial, and team outcome metrics to identify opportunities, improve performance, and align the team on behaviors and execution
- Understand sales goals and execute daily/weekly workload to meet department and store sales goals, including merchandising, pricing, and promotions
- Lead a guest-focused, efficient Food & Beverage team by completing the Food & Beverage Daily Standards walk
- Assess backroom and sales floor areas daily by walking the Target Food & Beverage Standards
- Prioritize business needs and identify workload tasks for the team; review reporting to identify business trends
- Establish clear goals and expectations, holding team members accountable
- Communicate and collaborate with the store leadership team to influence sales performance and workload deliverables
- Maintain a fresh, full, and food-safe area during all operating hours using strong inventory management and Food Safety policies
- Assign daily tasks based on planned workload and guest traffic patterns
- Validate and follow up on team members’ progress against assigned tasks and routines
- Lead and demonstrate best practices, helping close skill gaps through development, coaching, and training
- Lead team huddles to communicate focuses and trends
- Develop and maintain partnerships with vendors to ensure clear expectations and reliable in-stock areas
- Ensure product availability by placing store-initiated orders according to best practices
- Support hiring and onboarding of new team members
- Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) while maintaining compliance
- Become a subject matter expert in federal, state, and local adult beverage laws (if applicable)
- Maintain all Starbucks and Pizza Hut Brand Standards and foster partnerships with district managers (if applicable)
- Complete all required Starbucks and/or Pizza Hut training or certifications (if applicable)
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead and model a safety culture, correcting hazards and holding the team accountable
- Support merchandise protection strategies across the store
- Demonstrate inclusivity by valuing diverse voices and creating equitable experiences
- Assume store-level leadership on duty (LOD) responsibilities as needed
- Address all store emergency and compliance requirements
Requirements
- Must be at least 18 years old or older
- High school diploma or equivalent
- Previous retail and/or food experience preferred but not required
- Strong interest and knowledge of the Food & Beverage business
- Ability to lead and hold others accountable
- Effective communication skills using multiple frequency devices, handheld scanners, and other technology
- Ability to work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information accurately
- Handle cash register operations as needed
- Climb up and down ladders if needed
- Scan, handle, and move merchandise efficiently and safely, including lifting or moving up to 44 pounds without assistance
- Flexible work schedule (e.g., nights, weekends, holidays) with reliable and prompt attendance
- Ability to work in environments with refrigeration, freezer temperatures, and common allergens
- Capable of working in varying temperatures, humidity, and other elements
- Ability to remain mobile for the duration of scheduled shifts