Food & Beverage Supervisor - Bouchée
Montage Hotels & Resorts · Laguna Beach, CA · Yesterday
Manufacturing$28/hrFull-time
Live your passion and add your magic at Montage International, where we’ve built a culture centered on doing what you love. We welcome applicants with disabilities and provide reasonable accommodations as needed.
About the role
Imagine turning your passion and talent into a fulfilling career at a beautiful workplace where you can learn, grow, and have fun. At Montage, you’re not just an associate but a passionate creator of authentic, personalized guest experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and craft lasting, cherished moments for our guests.
Responsibilities
- Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge.
- Monitor inventory levels and order supplies as needed to ensure sufficient stock while minimizing waste.
- Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction.
- Assist management with scheduling, labor controls, and other administrative duties.
- Assist the Department Manager in the development, implementation, and maintenance of service standards.
- Ensure food and beverages are served in a professional and timely manner.
- Monitor setup and maintenance of the department to ensure all side work is complete.
- Interact with guests to ensure a positive guest experience and deliver on their expectations, creating WOW moments.
- Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.
Requirements
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to collaborate in a team environment.
- Intermediate computer skills.
- Prior micros or other systems experience.
- One year minimum of experience in food and beverage operations.
- Luxury hotel experience, a plus.
Qualifications
- You love leading teams and working collaboratively.
- You are passionate about providing exceptional guest service and creating memorable moments.
- You are open to learning, developing, and growing both personally and helping others do the same.
- You are trustworthy and have integrity.
Physical Requirements
- Grasping, holding, sitting, walking, repetitive motions, bending over.
- Ability to stand and exercise mobility for extended periods of time during your scheduled shift.
- Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift.
Benefits
- Free meals.
- Free uniforms and cleaning.
- Ongoing community outreach events.
- Hotel discounts.
- Associates’ events throughout the year.
- Healthcare benefits.
- 401k retirement plan with company matching.
Pay
The base pay scale for this position is $28.00 per hour.