Food & Beverage Outlets Manager
Heritage Companies · Albuquerque, NM · 1 mo ago
On-siteManagementFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities? Actually sections: About the role? The posting includes "About Heritage Companies" (intro), "Why This Role Matters", "What You’ll Do", "Why You’ll Love Working With Us", "HC5 Requirements:" (maybe "Requirements"), and "Compensation details". Also maybe "Benefits" is part of Why You’ll Love Working With Us. We need to use
for sections: About the role, Responsibilities? Actually sections: About the role? The posting includes "About Heritage Companies" (intro), "Why This Role Matters", "What You’ll Do", "Why You’ll Love Working With Us", "HC5 Requirements:" (maybe "Requirements"), and "Compensation details". Also maybe "Benefits" is part of Why You’ll Love Working With Us. We need to use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. We must include sections only when posting has real specific content. So we need to map content to appropriate headings.
We have:
- About Heritage Companies: description of company. Could be "About the role"? Actually "About Heritage Companies" is about company, not role. Could be "About the role"? Not exactly. But we can use "About the role" heading for description of role? The posting includes "Why This Role Matters" and "What You’ll Do". So we could have sections: About the role (maybe combine Heritage Companies description?), Responsibilities (What You’ll Do), Requirements (HC5 Requirements), Benefits (maybe "Requirements")), Benefits (Why You’ll Love Working With Us), Pay (Compensation details). Schedule not present, so omit.
We must not create sections with filler like "commensurate with experience". Not relevant.
We need to preserve all substantive info. So we need to include the company description under maybe "About the role" or maybe a separate "About the company"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. If content doesn't fit exactly, we can still use those headings but ensure they have substantive content.
Thus:
- About the role
: include Heritage Companies description and why role matters? Actually "About the role" could include the description of the role and why it matters. We'll combine Heritage Companies intro and Why This Role Matters.
- Responsibilities
: What You’ll Do list.
- Requirements
: HC5 Requirements list (including education, experience, etc.)
- Benefits
: Why You’ll Love Working With Us list (competitive pay, benefits, discounts, meals, parking, growth, culture). Note that competitive pay is also in Pay section; but we can still include pay details in Benefits? Better to separate Pay.
- Pay
: Compensation details: 55000-65000 Hourly Wage (though it's weird: hourly wage but range looks like annual? We'll keep as given.)
We should not repeat job title. No need for Schedule.
We must use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet exactly as in posting.
Let's extract bullets.
From "What You’ll Do": list of duties each starting with a verb. We'll keep each as
- .
List:
- Foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence.
- Oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards.
- Develop and implement operational strategies to drive revenue growth, guest satisfaction, and financial performance.
- Partner with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment.
- Monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines.
- Analyze financial performance including revenue, labor cost, cost of goods sold, and outlet profitability; implement corrective actions when necessary.
- Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations in accordance with local and state requirements.
- Lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members.
- Collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming.
- Oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets.
- Address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations.
- Drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
- Safeguard company assets and maintain confidentiality of guest and proprietary information.
- Supervise, mentor & train food & beverage employees.
- Model professional appearance and conduct consistent with hotel standards.
- Perform other related duties as assigned.
Now "Why You’ll Love Working With Us": list:
- Competitive pay and comprehensive benefits including a 25% match for 401k!
- Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
- Enjoy complimentary meals during scheduled work shifts!
- Free employee parking!
- Growth and development opportunities!
- Inclusive, people-first culture!
Note: The exclamation marks are part of original; we keep them.
Now "HC5 Requirements:" list:
- Strong leadership presence with the ability to oversee multiple outlets simultaneously.
- Exceptional verbal and written communication skills with the ability to engage guests, team members, vendors, and executive leadership.
- Advanced knowledge of full-service restaurant and bar operations within a hotel environment.
- Financial acumen including labor management, cost controls, forecasting, and revenue optimization.
- Ability to analyze performance data and implement operational improvements.
- Proficiency in point-of-sale systems, inventory platforms, and scheduling software.
- Strong problem-solving skills with the ability to make real-time operational decisions.
- Highly organized with the ability to manage competing priorities across outlets.
- Knowledge of responsible alcohol service standards and food safety best practices.
- Ability to lead in high-volume, fast-paced hospitality environments.
- Commitment to upholding hotel standards and delivering consistent guest experiences.
- Adaptability to changing business demands, seasonal shifts, and special events.
- Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred.
- 2+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment.
- Demonstrated experience managing multiple outlets simultaneously.
- Proven track record of driving revenue growth, managing labor budgets, and achieving operational goals.
- Experience collaborating cross-functionally with Culinary, Sales, Marketing, and Hotel Operations teams.
Now "Compensation details: 55000-65000 Hourly Wage". We'll put under Pay.
Now "About Heritage Companies" and "Why This Role Matters" we need to put under About the role as prose.
Let's extract those paragraphs:
About Heritage Companies:
"Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family."
Why This Role Matters:
"We are seeking a Food & Beverage Outlets Manager who will serve as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role matters because it sits at the intersection of service, strategy, and culture – ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, this individual will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, the Food & Beverage Outlets Manager plays a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel."
We'll combine these into a
maybe two paragraphs.
Now we need to output only HTML fragment, no /, no markdown fences.
Thus:
About the role
Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.
We are seeking a Food & Beverage Outlets Manager who will serve as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role matters because it sits at the intersection of service, strategy, and culture – ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, this individual will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, the Food & Beverage Outlets Manager plays a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel.
Responsibilities
- Foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence.
- Oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards.
- Develop and implement operational strategies to drive revenue growth, guest satisfaction, and financial performance.
- Partner with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment.
- Monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines.
- Analyze financial performance including revenue, labor cost, cost of goods sold, and outlet profitability; implement corrective actions when necessary.
- Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations in accordance with local and state requirements.
- Lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members.
- Collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming.
- Oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets.
- Address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations.
- Drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
- Safeguard company assets and maintain confidentiality of guest and proprietary information.
- Supervise, mentor & train food & beverage employees.
- Model professional appearance and conduct consistent with hotel standards.
- Perform other related duties as assigned.
Requirements
- Strong leadership presence with the ability to oversee multiple outlets simultaneously.
- Exceptional verbal and written communication skills with the ability to engage guests, team members, vendors, and executive leadership.
- Advanced knowledge of full-service restaurant and bar operations within a hotel environment.
- Financial acumen including labor management, cost controls, forecasting, and revenue optimization.
- Ability to analyze performance data and implement operational improvements.
- Proficiency in point-of-sale systems, inventory platforms, and scheduling software.
- Strong problem-solving skills with the ability to make real-time operational decisions.
- Highly organized with the ability to manage competing priorities across outlets.
- Knowledge of responsible alcohol service standards and food safety best practices.
- Ability to lead in high-volume,
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. If content doesn't fit exactly, we can still use those headings but ensure they have substantive content.
Thus:
- About the role
: include Heritage Companies description and why role matters? Actually "About the role" could include the description of the role and why it matters. We'll combine Heritage Companies intro and Why This Role Matters.
- Responsibilities
: What You’ll Do list.
- Requirements
: HC5 Requirements list (including education, experience, etc.)
- Benefits
: Why You’ll Love Working With Us list (competitive pay, benefits, discounts, meals, parking, growth, culture). Note that competitive pay is also in Pay section; but we can still include pay details in Benefits? Better to separate Pay.
- Pay
: Compensation details: 55000-65000 Hourly Wage (though it's weird: hourly wage but range looks like annual? We'll keep as given.)
We should not repeat job title. No need for Schedule.
We must use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet exactly as in posting.
Let's extract bullets.
From "What You’ll Do": list of duties each starting with a verb. We'll keep each as
- .
List:
- Foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence.
- Oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards.
- Develop and implement operational strategies to drive revenue growth, guest satisfaction, and financial performance.
- Partner with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment.
- Monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines.
- Analyze financial performance including revenue, labor cost, cost of goods sold, and outlet profitability; implement corrective actions when necessary.
- Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations in accordance with local and state requirements.
- Lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members.
- Collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming.
- Oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets.
- Address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations.
- Drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
- Safeguard company assets and maintain confidentiality of guest and proprietary information.
- Supervise, mentor & train food & beverage employees.
- Model professional appearance and conduct consistent with hotel standards.
- Perform other related duties as assigned.
Now "Why You’ll Love Working With Us": list:
- Competitive pay and comprehensive benefits including a 25% match for 401k!
- Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
- Enjoy complimentary meals during scheduled work shifts!
- Free employee parking!
- Growth and development opportunities!
- Inclusive, people-first culture!
Note: The exclamation marks are part of original; we keep them.
Now "HC5 Requirements:" list:
- Strong leadership presence with the ability to oversee multiple outlets simultaneously.
- Exceptional verbal and written communication skills with the ability to engage guests, team members, vendors, and executive leadership.
- Advanced knowledge of full-service restaurant and bar operations within a hotel environment.
- Financial acumen including labor management, cost controls, forecasting, and revenue optimization.
- Ability to analyze performance data and implement operational improvements.
- Proficiency in point-of-sale systems, inventory platforms, and scheduling software.
- Strong problem-solving skills with the ability to make real-time operational decisions.
- Highly organized with the ability to manage competing priorities across outlets.
- Knowledge of responsible alcohol service standards and food safety best practices.
- Ability to lead in high-volume, fast-paced hospitality environments.
- Commitment to upholding hotel standards and delivering consistent guest experiences.
- Adaptability to changing business demands, seasonal shifts, and special events.
- Bachelor’s degree in Hospitality Management, Hotel & Restaurant Management, Business Administration, or related field preferred.
- 2+ years of progressive leadership experience in food and beverage operations within a full-service hotel or upscale hospitality environment.
- Demonstrated experience managing multiple outlets simultaneously.
- Proven track record of driving revenue growth, managing labor budgets, and achieving operational goals.
- Experience collaborating cross-functionally with Culinary, Sales, Marketing, and Hotel Operations teams.
Now "Compensation details: 55000-65000 Hourly Wage". We'll put under Pay.
Now "About Heritage Companies" and "Why This Role Matters" we need to put under About the role as prose.
Let's extract those paragraphs:
About Heritage Companies:
"Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family."
Why This Role Matters:
"We are seeking a Food & Beverage Outlets Manager who will serve as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role matters because it sits at the intersection of service, strategy, and culture – ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, this individual will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, the Food & Beverage Outlets Manager plays a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel."
We'll combine these into a
maybe two paragraphs.
Now we need to output only HTML fragment, no /, no markdown fences.
Thus:
About the role
Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.
We are seeking a Food & Beverage Outlets Manager who will serve as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role matters because it sits at the intersection of service, strategy, and culture – ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, this individual will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, the Food & Beverage Outlets Manager plays a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel.
Responsibilities
- Foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence.
- Oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards.
- Develop and implement operational strategies to drive revenue growth, guest satisfaction, and financial performance.
- Partner with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment.
- Monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines.
- Analyze financial performance including revenue, labor cost, cost of goods sold, and outlet profitability; implement corrective actions when necessary.
- Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations in accordance with local and state requirements.
- Lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members.
- Collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming.
- Oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets.
- Address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations.
- Drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
- Safeguard company assets and maintain confidentiality of guest and proprietary information.
- Supervise, mentor & train food & beverage employees.
- Model professional appearance and conduct consistent with hotel standards.
- Perform other related duties as assigned.
Requirements
- Strong leadership presence with the ability to oversee multiple outlets simultaneously.
- Exceptional verbal and written communication skills with the ability to engage guests, team members, vendors, and executive leadership.
- Advanced knowledge of full-service restaurant and bar operations within a hotel environment.
- Financial acumen including labor management, cost controls, forecasting, and revenue optimization.
- Ability to analyze performance data and implement operational improvements.
- Proficiency in point-of-sale systems, inventory platforms, and scheduling software.
- Strong problem-solving skills with the ability to make real-time operational decisions.
- Highly organized with the ability to manage competing priorities across outlets.
- Knowledge of responsible alcohol service standards and food safety best practices.
- Ability to lead in high-volume,
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet exactly as in posting. Let's extract bullets. From "What You’ll Do": list of duties each starting with a verb. We'll keep each as
maybe two paragraphs. Now we need to output only HTML fragment, no /, no markdown fences. Thus:
About the role
Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact, we invite you to join the Heritage family.
We are seeking a Food & Beverage Outlets Manager who will serve as a driving force behind the guest experience, operational excellence, and financial success of our food and beverage program. This role matters because it sits at the intersection of service, strategy, and culture – ensuring every outlet delivers a consistent, elevated experience that reflects the standards of a luxury hotel environment. Through hands-on leadership and cross-functional collaboration, this individual will shape team performance, strengthen service culture, and influence revenue growth across all venues. By aligning daily operations with broader property goals, the Food & Beverage Outlets Manager plays a critical role in creating memorable guest experiences, developing high-performing teams, and reinforcing the integrity and reputation of the hotel.
Responsibilities
- Foster a professional, service-driven culture across all food and beverage outlets, modeling leadership that reflects hospitality excellence.
- Oversee daily operations of multiple outlets to ensure service consistency, staffing alignment, and adherence to hotel standards.
- Develop and implement operational strategies to drive revenue growth, guest satisfaction, and financial performance.
- Partner with the Executive Chef and culinary leadership to ensure menu execution, quality control, presentation standards, and cost alignment.
- Monitor and manage labor scheduling across outlets in alignment with forecasted business levels and budget guidelines.
- Analyze financial performance including revenue, labor cost, cost of goods sold, and outlet profitability; implement corrective actions when necessary.
- Ensure compliance with food safety, sanitation, alcohol service, and workplace safety regulations in accordance with local and state requirements.
- Lead recruitment, onboarding, training, coaching, and performance management for outlet leadership and team members.
- Collaborate with Sales and Events teams to support group business, promotions, outlet activations, and special programming.
- Oversee inventory management, purchasing practices, vendor relationships, and cost-control initiatives across outlets.
- Address guest concerns with professionalism and urgency, ensuring service recovery aligns with hotel expectations.
- Drive guest engagement initiatives, promotional strategies, and community-facing activations that increase outlet visibility.
- Safeguard company assets and maintain confidentiality of guest and proprietary information.
- Supervise, mentor & train food & beverage employees.
- Model professional appearance and conduct consistent with hotel standards.
- Perform other related duties as assigned.
Requirements
- Strong leadership presence with the ability to oversee multiple outlets simultaneously.
- Exceptional verbal and written communication skills with the ability to engage guests, team members, vendors, and executive leadership.
- Advanced knowledge of full-service restaurant and bar operations within a hotel environment.
- Financial acumen including labor management, cost controls, forecasting, and revenue optimization.
- Ability to analyze performance data and implement operational improvements.
- Proficiency in point-of-sale systems, inventory platforms, and scheduling software.
- Strong problem-solving skills with the ability to make real-time operational decisions.
- Highly organized with the ability to manage competing priorities across outlets.
- Knowledge of responsible alcohol service standards and food safety best practices.
- Ability to lead in high-volume,