Food & Beverage Manager - Little Beach House Malibu
At Little Beach House Malibu, the Food & Beverage Manager is responsible for managing service, quality control, and ensuring a consistent F&B experience under the direction of the General Manager. This role owns daily, weekly, and monthly delivery on special projects while ensuring an optimal experience for members, guests, and staff. The F&B Manager develops leadership in hospitality through P&L review, forecasting, hiring, inventory management, vendor relationships, and optimizing business operations.
Responsibilities
- Serve as an influential leader who proactively manages operations in conjunction with the General Manager to ensure service, staffing, and member/guest experience exceed expectations while meeting profit targets.
- Deliver exceptional guest service and communicate effectively with members, guests, and staff to maintain high levels of internal and external customer service.
- Partner with internal and external stakeholders to create, design, train, and implement exceptional menus, purchase goods, and continuously improve offerings.
- Proactively identify customer needs and develop action plans to enhance experiences and mitigate risks.
- Engage with HR guidelines and support recruitment efforts to attract, retain, and train high-performing staff.
- Establish targets, KPIs, schedules, policies, and procedures to drive operational excellence.
- Foster transparency, open communication, team awareness, ownership, and accountability with an emphasis on motivation and teamwork.
- Ensure compliance with allergy procedures and maintain a clean, sanitary, healthy, and safe work environment for staff, members, and guests.
- Provide weekly and daily recaps covering service standards, allergy procedures, staffing, sales, profit, and proactive solutions to mitigate future risks.
Requirements
- Minimum of 5+ years’ experience in a similar capacity.
- Detail-oriented, process-driven, and capable of problem-solving in high-volume, fast-paced environments.
- Experience with POS systems (or alternatives), OpenTable, Opera, or other hospitality-driven technologies.
- Passionate and influential leader who communicates effectively across functions and drives efficient best practices through service.
- Knowledgeable about food and beverage trends, best practices, and local health and safety compliance regulations.
- Ability to manage personnel and meet or exceed financial targets.
- Guest-oriented, service-minded, flexible, and proactive.
Physical Requirements
- Ability to seize, grasp, turn, and hold objects with hands.
- Capable of making fast-paced movements across the property.
- Ability to move, pull, push, carry, or lift at least 30 pounds.
- Occasional kneeling, bending, crouching, and climbing required.
- Ability to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
Benefits
- Health Care + 401K: Full-time employees are eligible for medical, dental, and vision benefits, as well as a retirement fund with a 2% match.
- Paid Time Off: Full-time employees receive sick days and vacation days.
- Career Development: Opportunities for domestic or international career progression, both managerially and technically.
- Soho Impact: Empowering the community through mentoring, apprenticeships, local outreach, and sustainability initiatives.
- Learning & Development: Access to an extensive range of internally and externally run courses.
- Cookhouse & House Tonic: Monthly calendars featuring food and drink events, training, and trips available to all employees.
- Team Events: Monthly fun events including fitness sessions, cinema screenings, and art classes.
- Team Meal: Substantial meal provided free of charge while on duty in Houses & Restaurants.
Pay
In accordance with California law, the salary range for this role is $75,000—$90,000 USD. The range for other geographies may vary based on market differences, and actual compensation will be determined by experience and other factors permitted by law.