Food & Beverage Manager

About the role

We are seeking a Food & Beverage Manager (FBM) to join our team at Wawa. This position is part of a winning team of Associate owners who shape our success. You will be responsible for overseeing all food and beverage operations, ensuring efficiency and consistency.

Responsibilities

• Take ownership of food and beverage programs, including fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Qualifications

• A High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Strong leadership experience, ideally in food service or retail environments (a plus).
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Pay

The hourly range for this position is $22.70 - $30.60 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.