Food & Beverage Manager

About the role

We are seeking a Food & Beverage Manager (FBM) to lead our food and beverage operations. This role involves overseeing daily operations, focusing on delivering a fresh, efficient, and customer-focused experience, and supporting hiring, scheduling, training, and team development.

Responsibilities

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Qualifications

• A High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Strong leadership experience, ideally in food service or retail environments (plus).
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Benefits

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) + matching.
• Education Assistance Program.
• Store discounts.
• Paid time off.
• Paid parental leave.
• Access to additional benefit and wellness programs.

Pay

The hourly range for this position is $22.70 - $30.60 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.