Food & Beverage Manager

Poston Butte Golf Club, located in Florence, AZ, is part of Troon, a global leader in golf and community management. We are seeking a driven Food & Beverage Manager to oversee daily operations and contribute to a fast-paced hospitality environment.

About the role

Manages daily functions of various Food and Beverage facets including member/guest satisfaction, personnel training, menu mix, ordering, vendor relations, food production, inventory, and catering.

Responsibilities

• Dedicate 51% of each day to management and supervisory duties.
• Regularly walk the dining room floor during meal service to interact with members/guests and ensure quality execution.
• Supervise inventories of materials and supplies, maintaining par levels based on facility needs.
• Maintain regular communication with the Director of Golf, Head Professional, and other department leaders to meet operational objectives.
• Inspect the facility regularly for maintenance, repairs, or clean-up needs.
• Ensure all equipment, including beverage carts, is in proper working order.
• Complete reports on production and necessary requisitions; control distribution of supplies.
• Adopt best practices, including inventory management software and analytical tools.
• Administer menu design, product pricing, ordering, inventory control, and end-of-month inventory.
• Ensure sanitation standards are consistently met.
• Coordinate menu planning with the Executive Chef.
• Develop strong working relationships with Troon preferred suppliers.
• Oversee interviewing, hiring, training, performance evaluations, and disciplinary actions for associates.
• Manage department members, including Assistant Managers, Supervisors, Snack Bar, Beverage Cart, Bartenders, Servers, Food Runners, Bus Persons, and Bar Backs.
• Provide effective orientation and ongoing training programs.
• Monitor business volume forecasts and plan for manpower, productivity, costs, and expenses.
• Incorporate safe work practices in job performance.

Requirements

• High school diploma or GED; or six months to one year of related experience/training; or equivalent combination of education and experience.
• Minimum 2 years of experience in Food & Beverage Management.
• Must be able to work nights, weekends, and holidays.
• Must meet state age requirements for handling alcoholic beverages.
• Working knowledge of wine, spirits, and regional cuisines.
• Food Safety and Applicable Sanitation Training certification.
• Alcohol Awareness Training certification.

Skills

• Strong leadership and people management skills.
• Ability to read and speak English (required for communication with customers/co-workers and equipment manuals).
• Problem analysis and resolution skills.
• Strong multi-tasking, organizational, and time management skills.
• High-level active listening and client service skills, including tactful issue resolution.
• Strong written and verbal communication skills.
• Professional and courteous demeanor.
• Ability to create high-performance teams and collaborate effectively.
• Commitment to company values and organizational development.
• Computer proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Financial accountability and understanding of hospitality/food service infrastructure, controls, and back-office systems.
• Working knowledge of food and beverage service equipment and current trends.
• Exceptional personal hygiene and positive representation of the organization.

Physical Demands

• Frequently stands, walks, talks, or hears; occasionally sits.
• Regularly uses hands, reaches with arms/hands, climbs, balances, stoops, kneels, crouches, or crawls.
• Regularly tastes or smells food/beverages.
• Regularly lifts up to 25 pounds; occasionally lifts up to 50 pounds.
• Occasionally works in wet/humid or outdoor weather conditions.
• Moderate noise level in the work environment.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in golf, hospitality, and residential communities. With over 900 locations in 45+ states and 27+ countries, Troon emphasizes values like infectious energy, conscious kindness, and humble prosperity, offering growth opportunities within a globally respected organization.